Administrative Specialist

Position Information

Position Number:

County: Arkansas

Posting End Date: 01/13/26

DCO:

Hiring Official: Brenda Thompson

Job Series: Administrative Support

Classification: Administrative Specialist – Career Path

Class Code: PAS
03P

Pay Grade: SGS
02

Salary Range: $35,610 - $52,703

The formal education equivalent of a high school diploma. Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management. Other job related education and/or experience may be substituted for all or part of these basic requirements, except for certification or licensure requirements, upon approval of the qualifications review committee.

The Administrative Specialist works under general supervision and is responsible for performing a wide variety of tasks that are standard or regular support duties within an assigned department or program. This position is governed by state and federal laws and agency/institution policy. This position requires computer keyboarding skills, phone system, clear enunciation, and excellent verbal and written communication skills. Position assignments are dependent on the needs of the office and are determined by management staff.

Lifting up to 20 pounds, frequent stooping and bending, ability to sit for extended periods of time, extensive computer work utilizing Microsoft Office Suite, ability to utilize current phone system, clear enunciation, and excellent verbal and written communication skills. This position is governed by FSLA, and approved overtime is compensated.

The Department of Human Services is a place for people passionate about serving others and changing lives for the better. We care for Arkansans of all ages and ensure places like child care centers and nursing homes are safe. We are the safety net for the most vulnerable Arkansans. Whether you answer the phones, take applications, protect children, or help care for residents or patients at one of our facilities, you make a difference by working s, working for the State has great perks, including a pension, maternity leave, paid state holidays, and much more.

At DHS, we take care of our employees so you can help care for others.

• Answer phones and respond to emails
• Manage office supplies and maintain office equipment
• Maintain and update office filing systems, both physical and electronic
• Draft and proofread internal and external communications, including memos, reports, and correspondence
• Coordinate meetings, appointments, and conferences for agency staff and leadership
• Manage calendars, ensuring appointments, deadlines, and meetings are scheduled efficiently
• Prepare and distribute meeting agendas, take minutes, and track follow-up actions
• Create, maintain, and update records, files, and databases, ensuring accuracy and compliance
• Provide professional, timely responses to inquiries, and refer questions to appropriate staff when necessary
• Accurately input and maintain data in electronic systems, databases, and spreadsheets
• Monitor and update records or databases to ensure information is current and accurate
• Ensure supplies and materials are ordered and available to meet operational needs

• Ability to draft clear, concise, and professional correspondence
• Ability to interact with the public, staff, and leadership in a professional and approachable manner
• Ability to maintain organized records and files
• Ability to assess situations, troubleshoot problems, and implement effective solutions in a timely manner
• Ability to handle sensitive and confidential information with discretion and in compliance with state and federal privacy laws
• Knowledgeable of office software applications (Microsoft Word, Excel, PowerPoint) and familiarity with office equipment (copiers, fax machines, phone systems)
• Proactive in identifying opportunities for process improvement and streamlining office operations

N/A. Other job related education and/or experience may be substituted for all or part of these basic requirements, except for certification or licensure requirements, upon approval of the qualifications review committee.

The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.