On-Demand: Guest Advocate; Cashier), General Merchandise, Fulfillment, Food and Beverage, Style
Listed on 2026-01-01
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Retail
Customer Service Rep, Retail Associate/ Customer Service
Overview
On-Demand:
Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Style (T1246) – Sturgeon Bay, WI. This role offers a flexible work schedule with shifts posted by store leaders or team members.
- Demonstrate a service culture that prioritizes the guest experience by delivering the service standard.
- Create a welcoming environment by greeting guests and assisting with their needs.
- Be knowledgeable about tools, products, and services to solve guest issues and improve their experience.
- Assist with checkout, guest services, gift registry, order pickup, drive-up, and related services while ensuring safety and quality.
- Understand and explain the benefits of Target Loyalty programs and assist with enrollment when needed.
- Educate guests on Target app features and Wallet capabilities; direct guests to available fulfillment services.
- Handle returns following policies and work with leaders to resolve guest concerns.
- De-escalate situations and recover the guest shopping experience as needed.
- Provide accurate service for Order Pick Up, Drive Up, and Registry guests.
- Maintain a clean, organized work area and stock supplies during store hours.
- Adhere to safety policies, report hazards, and follow training guidelines.
- Support Cash Office processes as needed and manage cash systems.
- Perform other duties based on business needs.
- You enjoy interacting with guests and teammates in a fast-paced, active environment.
- You are flexible with hours, including nights, weekends, holidays, and peak shopping times.
- Ability to communicate effectively, multi-task, and stay composed in a dynamic setting.
- Willingness to educate guests about products and services and operate technology equipment as directed.
- Must be able to lift up to 10 pounds frequently and up to 44 pounds occasionally with or without assistance.
// On-Demand – shifts are not posted on the standard weekly schedule; you pick up shifts via the myTime app. Attendance and responsiveness to contact are essential. You must work at least one shift within 5 months to avoid administrative termination.
Benefits and ComplianceCompetitive benefits are available, including financial and education programs, as described by Target. For benefits eligibility and accommodations under the Americans with Disabilities Act (ADA), please visit the provided resources and contact candidate.acc as needed.
Applications for this role are accepted on an ongoing basis with no fixed deadline.
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