Customer Service Representative

Job Title:

Delivery Service Dispatcher

Job Description

The Delivery Service Dispatcher is responsible for generating cases related to billing disputes and the service of CO2 tanks. This role involves logging calls, creating service tickets, scheduling and dispatching services, and assisting with billing disputes, gas refills, and equipment safety issues. The position demands accuracy, attention to detail, and strong communication skills. The training includes three weeks of classroom instruction followed by one week of hands-on training under the guidance of a supervisor.

Responsibilities

+ Log calls and generate service tickets.

+ Schedule and dispatch service personnel.

+ Assist with billing disputes and gas refills.

+ Address equipment safety issues effectively.

+ Maintain accuracy and attention to detail in all tasks.

Essential Skills

+ Proficient customer service skills.

+ Experience in dispatch and logistics coordination.

+ Familiarity with Microsoft Office.

+ Ability to perform manual order entry.

+ Basic computer navigation skills.

Additional

Skills & Qualifications

+ Excellent communication and interpersonal skills.

+ Ability to work weekends and flexible schedules.

+ Basic computer literacy and quick adaptability to new systems.

+ Strong organizational skills and attention to detail.

Work Environment

The role is based onsite in Stuart, FL. Employees will work in an air-conditioned office setting with a collaborative team environment. Training is conducted Monday through Friday, 8 AM to 5 PM, for three weeks in the classroom, followed by one week of hands-on training. The company offers a supportive team culture with opportunities for advancement and a clear career path.

Multiple shift options are available, with varying days off.

Job Type & Location

This is a Contract to Hire position based out of Stuart, FL.

Pay and Benefits

The pay range for this position is $17.00 - $17.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Stuart,FL.

Final date to receive applications

This position is anticipated to close on Mar 4, 2026.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence.

With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a Clearly Rated Best of Staffing® double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarter (%20astoncarter)  for other accommodation options.