Customer Service Associate

Overview

We are seeking a Customer Service Associate I at Family Dollar to deliver a great shopping experience for every customer.

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked, and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Maintain cleanliness throughout the store, including bathrooms, floors, trash removal, and neat presentation of all areas
• Other duties as assigned

• High school diploma or equivalent is preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
• Ability to follow instructions and interpret operational documents is required
• Must be able to lift between 30 and 50 lbs. and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Excellent customer service and relationship management skills are required
• Strong organizational and communication skills are required
• Strong problem-solving and decision-making skills are required

• Employee Assistance Program
• Retirement plans
• Educational Assistance
• And much more

• Location:
  
  4304 Youngstown Poland Rd, Struthers, OH 44471
• Employment type:
  
  Part-time
• Seniority level:
  Entry level
• Job function:
  Other
• Industry: Retail
• Pay: $10.70 - $11.00 per hour

Note:

This job description is not a contract of employment. Employment is at-will, and duties may be amended as needed. This is not to be considered a complete list of job duties.