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Quality Assurance Lead: Complaints & Sales Coach

Job in Stroud, Gloucestershire, GL5, England, UK
Listing for: -
Full Time position
Listed on 2026-01-29
Job specializations:
  • Quality Assurance - QA/QC
    QA Specialist / Manager, Quality Control / Manager, Quality Technician/ Inspector
Job Description & How to Apply Below
A leading green energy company in Stroud is seeking a Quality Assurance Lead to assess customer interactions and ensure compliance with standards. The role involves completing quality checks, providing feedback to agents, and analyzing service data to drive improvements. Required skills include strong communication, problem-solving abilities, and experience in a quality or coaching role. The company offers a healthcare plan, hybrid working, and various discounts, making this a fulfilling and rewarding opportunity.
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