Team Administrator

This is an exciting opportunity to join a UK leading business in their industry that are looking for an Administrator to join their friendly team in Stonehouse on a full-time, permanent basis.

• Handle incoming emails and phone enquiries in a friendly and professional manner.
• Help organise membership assessments and interviews, including scheduling and coordination.
• Validate membership applications against company criteria.
• Feed back the outcome of membership applications to new applicants in a clear and timely way.
• Keep member information accurate and up to date on company systems.
• Handle payments, including setting up and maintaining Direct Debits.
• Process weekly membership mailouts and routine communications.
• Maintain records and documentation relating to memberships.
• Assist with projects, reporting, and annual membership reviews.
• Liaise with internal teams and external contacts as required.
• Provide general office support and carry out other ad-hoc administrative tasks when needed.

• Great customer service skills
• Organised with good time management
• Attention to detail
• Reliable, team player

Hours:

Monday – Friday: 37.5h per week (flexible start/finish times)

Salary: £25k per annum (negotiable depending on experience)