Licensed Optician - Strongsville, OH

Licensed Optician – Strongsville, OH – Lens Crafters

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Requisition
Store #: 000513 Lens Crafters
Position:
Full-Time

Lens Crafters is a place for visionaries. We’ve got a vision for pairing state-of-the-art technology with a truly personal approach to eye care. Everything we do is centered around sight because quality care helps us see the joy in life, learn from the best, and continue our legacy of the highest optical standards to innovate the future in optical care. As part of Essilor Luxottica, a global leader in vision care, you will be part of a community of over 200,000 employees worldwide.

• Welcome all customers and set expectations.
• Custom fit glasses and precisely place prescription in lenses.
• Act as a leader in optical acumen.
• Take and record measurements, accurately adjust/fit eyewear with attention to detail, ensuring finished eyewear meets standards and customer needs.
• Assist team with complex product needs and prescriptions.
• Accurately and thoroughly use technology under time pressure and high customer volume, demonstrating exceptional product knowledge and appropriate tool use.
• Proactively explore root causes of issues, forward‑think, ensure customers are satisfied and expectations exceeded, and provide solution‑driven service.
• Multi‑task, prioritize, and manage time with competing priorities.
• Strive to achieve exceptional results on Brand KPIs and competencies.
• Take pride in store appearance, helping to keep the store clean, attractive, and organized.
• Inform management of safety opportunities; demonstrate safe work practices.
• Be resourceful, self‑motivated, and desire continual learning, improvement, and results.
• Adhere to company policies and procedures, including discounts, promotions, and inventory management.

• High School graduate or equivalent.
• State licensure.
• Optical dispensing experience.
• Strong customer service skills: communicator, listener, and team builder.
• Knowledge of current store merchandise.
• Strong basic math skills.
• Awareness of current fashion trends.
• Selling skills – ability to use & carry an iPad/tablet.
• Familiarity with POS, computers, and calculators.
• Embrace new technology & change.

• Previous customer service & retail experience.

Employee pay is determined by geography, experience, qualifications, skills, and local minimum wage requirements. A competitive bonus and/or commission plan may also be offered. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

Essilor Luxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or are an individual with a disability who would like to request a reasonable accommodation, please call the Essilor Luxottica Speak Up Hotline at 844‑303‑0229 (provide your name, job r, and contact information) or email HRC

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law.

Native Americans in the US receive preference in accordance with Tribal Law.