Senior Quality Assurance Specialist

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success.

As a Quality Assurance Specialist within PNC's CIB Technology – Treasury Management Solutions organization, you will be based in Pittsburgh, PA, Strongsville, OH, Dallas, TX, or Birmingham AL. This position is primarily based in a location within PNC’s footprint.

Responsibilities

• Create and conduct API requests, collections, and environments in Postman for validation and assertions.
• Collaborate with developers, QEs, and POs to understand requirements and define test scenarios.
• Create and maintain test strategies, test cases, and test result documentation.
• Track and report quality metrics including defect density, test coverage, and execution status using JIRA, X‑Ray, and Confluence.
• Participate in Agile ceremonies including sprint planning, code reviews, and retrospectives.

Required Technical Proficiency

• Manual and automated testing environments
• Selenium, Junit, Karate, Cucumber, and TestNG
• Java, Python, and Java Script
• Intelli
  
  J IDE
• GIT, Bitbucket
• Mongo
  
  DB, SQL, and MySQL

Job Description

• Leads and reports on reviews and tests of software systems and products to verify compliance with applicable specifications and standards.
• Leads the effort to work with software developers to resolve issues of incompliance through system modification, reconfiguration or workarounds. Establishes objectives for testing cycles. Develops test scenarios for unit, process, function, integration and acceptance testing.
• Leads the team in planning and estimating quality assurance support requirements for new products, new functions and new components. Leads audits and reviews.
• Oversees and leads the efforts to monitor adherence to quality standards in the development, implementation and upkeep of software products. Monitors effectiveness of the assurance process and tools.
• Oversees the tracking of quality assurance metrics such as defect density and open defect counts. Oversees team members responsible for testing and inspection of products to determine compliance with specifications.

Core Values

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills

• Analytical Thinking
• Controls Testing
• Corporate Governance
• Domain Knowledge
• Mainframe Testing
• Quality Assurance (QA)
• Quality Support
• Software Testing
• Test Case Development
• Usability Testing

Competencies

• Accuracy and Attention to Detail
• Analytical Thinking
• Influencing
• Process Management
• Products and Services
• Software Development Life Cycle
• Software Quality Assurance And Testing
• Technical Documentation Management

Work Experience Roles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience. Certifications are often desired. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered. Education

Bachelors

Certifications

No Required Certification(s)

Licenses

No Required License(s)

Pay Transparency

Base Salary: $55,000.00 – $. Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.

Application…