Senior Chalet Attendant

The Senior Chalet Attendant safely operates the toboggan chutes and/or hayrides while providing excellent guest service and ensuring the safety of guests. The Senior attendant assists the Chalet Crew Leader with ice maintenance of the toboggan chutes, operates the tractor for hayrides, and monitors safety procedures and rider placement during toboggan ride operation.

Essential Functions:

• Regular and predictable attendance is expected and required. All Cleveland Metroparks employees must be prepared to work flexible schedules, including evenings, weekends, and/or holidays as required.
• Assists guests in and out of toboggans and/or hay wagons, while exhibiting excellent customer service.
• Acts as an observer on the top platform of the toboggan chutes. Assists and directs Chalet Attendants while monitoring safety procedures and operation and guest placement onto sleds. Activates and responds to medical or emergency situations.
• Effectively uses two-way radios for routine and emergency communication.
• Enforces facility/safety rules with attention to guest safety, conduct, and equipment, including assisting guests on and off ride, adhering to height restrictions, explaining safety procedures, and assisting with placement of guests onto the ride.
• Perform unskilled and as capable, semi-skilled work of a routine and repetitive nature in a responsible manner such as general cleaning and maintenance of the ride which includes snow and ice removal of stairs, platforms and landings. Assists Building and Ground Leads and Maintenance Specialists and with general and advanced ice maintenance of toboggan chutes and grounds, including making, patching & shaving, and monitoring ice.
  
  Equipment use may include a gravely sweeper and ice shaver. Assists with recording readings of the chiller.
• Performs routine general cleaning and maintenance duties of building and grounds which includes restrooms, public areas, Chalet grounds, snack bar, and storage areas.
• Lifts and transports hay bales and toboggans manually. Moves toboggan’s on and off of chutes and on and off the toboggan lift.
• Operates toboggan lift and utility vehicles.
• Assists Crew Leaders with ice maintenance. Performs daily maintenance and safety checks on equipment including toboggans, tractors, vehicles, facility, and grounds.
• Keeps direct supervisor promptly informed of key/significant issues or concerns.
• Carries out duties and responsibilities in a safe and efficient manner to maintain a safe work environment and surrounding area for oneself, co-workers and public. Responds to hazardous situations and/or potentially unsafe conditions by taking corrective action as capable and promptly notifying supervisory personnel.
• Performs duties in a safe and efficient manner. Maintains a safe work and participant environment. Safely inspects and operates all equipment
• Responds to hazardous situations or potentially unsafe conditions by taking corrective actions and notifies supervisor immediately.
• Provide first aid treatment for park patrons and staff as necessary.
• Performs related duties as assigned or apparent.