Patient Services Representative​/Medical Assistant

Rediscover Purpose with ADVENT

At ADVENT, we do healthcare differently. We focus on innovative solutions and patient-first care. If you're driven, creative, and ready to make an impact, join us.

Location: Strongsville and Akron-Canton (assist at nearby locations as needed)

As a Medical Assistant
, you will play a vital role in ensuring our patients feel supported and cared for from their very first visit through every step of their journey.

• Play a key role in delivering exceptional hands‑on care while supporting a positive, team‑oriented clinic environment
• Ensure a smooth and seamless patient experience throughout the day
• Collaborate closely with clinical staff to support quality care
• Room patients and accurately document medical history and vitals in the EMR
• Assist in procedures with Physicians
• Safety and sanitation of rooms and equipment
• Welcome patients warmly and assist with scheduling needs
• Schedule appointments and manage patient flow for a smooth clinic experience
• Answer incoming calls and provide overflow support to the call center as needed
• Open and close the clinic following established protocols
• Ensure proper documentation, process payments, and support daily clinic operations
• Order medical supplies and pharmaceuticals as needed

• Previous experience in a medical or healthcare setting preferred
• Strong time management skills and the ability to multitask effectively
• Experience working with performance‑based goals or metrics
• A customer‑first mindset and excellent communication skills
• Tech‑savvy with experience in Microsoft Office and Electronic Health Records
• High attention to detail and accuracy
• A problem‑solver who thrives in a fast‑paced environment
• A positive, team‑oriented attitude and strong work ethic
• Medical Assistant certification required
• Valid driver license

• 16+ days PTO (prorated first year) + paid holidays
• Health, dental, and vision coverage with employer‑paid HRA
• 401k match & life insurance
• Regular business hours - no nights or weekends
• A culture that values solutions and encourages growth
• Convenient Monday‑Friday schedule, Enjoy weekends and evenings for yourself!
• This is a full time 32‑40 hr/week flex position

Schedule:

Monday - Friday, 8:00 am – 4:30 pm. No weekends. This is a full‑time, 32‑40 flex position.