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Hands-On Customer Service Manager — PTO & Health

Job in Strongsville, Cuyahoga County, Ohio, 44136, USA
Listing for: Repair Authority
Full Time position
Listed on 2026-02-01
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support, Customer Success Mgr./ CSM, Client Relationship Manager
Job Description & How to Apply Below
Position: Hands-On Customer Service Manager — PTO & Health Benefits
A customer service provider in Strongsville is seeking a Customer Service Manager to oversee daily operations and lead a small team. The role involves managing customer interactions, conducting team meetings, and improving service quality. Candidates should have strong communication and problem-solving skills, ERP/CRM experience preferred, and a hands-on leadership approach. The position offers full-time hours and includes healthcare benefits and paid time off.
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