Operations Manager

Job Description

We are seeking an experienced and dynamic Operations Manager to oversee and optimize the production of our organization at the Streetsboro, Ohio facility. The ideal candidate will be responsible for the management of people, equipment, and materials necessary to achieve both daily and long‑term production objectives, ensuring efficient operations, meeting production goals, maintaining quality standards, and coordinating material flow to support timely delivery.

This role requires strong leadership, process‑oriented, organizational, and problem‑solving skills to drive continuous improvement and achieve operational excellence. You will possess strong communication and decision‑making skills and work well independently or within teams.

• Plan, organize, and manage daily production activities to meet output, quality, and efficiency targets.
• Monitor production schedules, workflow, and resources to ensure on‑time delivery of products.
• Identify process improvements and implement solutions to enhance productivity and reduce waste.
• Lead, mentor, and develop teams across production, shipping, and materials departments.
• Foster a culture of safety, accountability, and continuous improvement.
• Conduct performance reviews and provide feedback to ensure team effectiveness.
• Track key performance indicators (KPIs) to measure operational efficiency and performance.
• Ensure compliance with industry regulations, quality standards, and company policies.
• Collaborate with other departments to align operational goals with overall business objectives.
• Responsible for personal safety as well as the promotion of, involvement in, and enforcement of all Environmental, Health, and Safety (EHS) efforts at this facility.
• Lead by example each day in key areas – safety, quality, productivity, housekeeping, attendance, and implementation of SMART processes.
• Participate in the employment process for production employees by conducting interviews as necessary.
• Coordinate input from supervisors and group leaders to determine production goals, staffing needs and equipment utilization and provide guidance and support as necessary to ensure effective results for the facility.
• Provide overall leadership and guidance to resolve quality or process problems and ensure the integrity of work produced within the facility with particular emphasis on identifying ways to “run and improve” facility operations.
• Prepare and present communication to production employees, management team and/or customers regarding productivity, quality, safety, housekeeping and other key measures.
• Guide and support line supervisors and group leaders in general communication, employee issues including corrective actions, incident investigations and problem solving and resolutions.
• Ensure consistency between lines through application of employee relations policies for all production employees, i.e., overtime administration, layoff/recall procedures, attendance tracking, etc. and assess the performance of line supervisors and provide feedback or corrective action as necessary.
• Assess training needs of production employees and line supervisors within the facility and make recommendations to management with respect to appropriate training programs.
• Other duties may be assigned.

• Bachelor’s degree or equivalent experience.
• Proven experience, minimum of 7 years, in operations management within manufacturing, logistics, or a related environment.
• Strong understanding of production planning, inventory control, and shipping processes.
• Excellent leadership and communication skills including public speaking skills and presence in meetings and training environments. Ability to create and deliver presentation content.
• Proficiency in ERP systems and operational analytics tools.
• Ability to manage 100 plus direct and indirect reports.
• Ability to manage a multicultural workforce.
• Ability to solve problems and adapt to changing priorities in a fast‑paced environment.
• Experience managing budgets and cost‑control initiatives preferred.
• Knowledge of safety and compliance regulations in manufacturing and logistics preferred.
• Excel, PowerPoint, Word, Microsoft Office and…