Shipping Lead - 2nd Shift

Overview

The Step2 Company is the largest American manufacturer of preschool and toddler toys and one of the world’s largest rotational molders of plastics. It’s our mission to be the leading innovator of children's products that build imaginations and enrich the family's celebration of childhood. Step2 proudly employs moms, dads, grandparents, aunts, uncles, and everyone in between. We offer an environment of fun and hard work.

Our mission of bringing families together isn’t just for our customers. The Step2 family starts with our employees and we’re excited that you’re interested in joining our team!

We are looking to add a Shipping Lead located at 10010 Aurora Hudson Rd, Streetsboro OH
. Monday-Friday 2p-10p
.

• Safety Compliance:
  Model safety behaviors and ensure all team members adhere to safety regulations and standards. Identify safety risks and mitigate.
• Team Leadership:
  Supervise, train, and motivate a team of shipping personnel to achieve daily goals and normal assignments. Monitor performance to ensure that it meets company standards and expectations.
• Shipping/Receiving:
  Lead and perform all shipping and receiving activities, ensuring accuracy and timeliness. Analyze traffic schedules to estimate worker hours and create schedules as needed. Provide an excellent level of customer service to both internal and external customers.
• Inventory control and accuracy:
  Maintain accurate inventory records and oversee stock levels. Ability to request items for transfer and handle outbound transfers as well.
• Process Improvement:
  Identify and implement process improvements to enhance operational efficiency and lower cost.
• Communication:
  Maintain clear and effective communication with team members, other departments, and external partners via email, written, and verbal communications.

Reduce/eliminate potential for risk, while making sure employees adhere to all safety rules and regulations.

• Order Accuracy Rate/On-Time Shipping Rate:
  Ensure items are shipped correctly and on schedule.
• Processing Time and Shipping Cost per Order:
  Maintain efficient shift performance and monitor cost per shipment.
• Inventory Accuracy/Shrinkage Rate:
  Improve inventory accuracy and reduce shrinkage due to damage or other factors.
• Training Completion Rate/Team Productivity:
  Keep employees updated on all training and drive productivity improvements.
• Customer Satisfaction:
  Help reduce complaints related to shipping and ensure quality product leaves the facility.

Directly supervise 5-15 employees in the shipping and receiving department. Carriers out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include training employees; assigning, and directing work; addressing complaints and resolving problems.

Minimum of 3-5 years in a shipping/receiving or logistics role, with supervisory experience preferred. High School diploma or general education degree (GED); additional certifications in logistics or supply chain management are a plus.

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of employees.

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percentage and to draw and interpret bar graphs.

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

To perform this job successfully, an individual should have knowledge of manufacturing software; spreadsheet software and Word Processing software.

• Possess strong leadership and customer service skills.
• Ability to train others, model Step2 values and work hand in hand with the team.
• WMS and ERP (Oracle Preferred)…