Ambulatory Complex Care Manager

Overview

Job title:

Ambulatory Complex Care Manager at OSF Health Care

Salary/Rewards: Expected pay for this position is $29.30 - $34.47/hour. Actual pay will be determined by experience, skills and internal equity. This is a Salaried position.

OSF Health Care is dedicated to provide Mission Partners with a comprehensive and market-competitive total rewards package that includes benefits, compensation, recognition and well-being offerings that focus on the whole person and engage with their current stage of life and career. This page discusses the role and qualifications for the Ambulatory Complex Care Manager.

• Promote the achievement of optimal clinical and resource outcomes by assessing, planning, implementing, coordinating, and monitoring interventions and developing a comprehensive plan of care for patients.
• Coordinate health care services to promote delivery of care at the appropriate level and collaborate with the Interdisciplinary Care Team to promote quality of care.
• Assess and address complex psychosocial and behavioral health issues and needs related to population management and transition plans.
• Work with the Care Management Division leadership team to ensure alignment with OSF Key Results and strategic goals.

• Education: REQUIRED QUALIFICATIONS:
  Bachelor’s degree in Social Work (BSW)
• Licensure/
  
  Certifications:
  
  Social Work; shall comply with state licensing requirements (Illinois and/or Michigan) or applicable jurisdiction.
• Experience: 3 years of experience caring for patients
• Other Skills/Knowledge: Demonstrated broad knowledge of chronic illness and medical and community resources; working knowledge of a clinical EMR system and Microsoft Office; flexible work schedule including weekends, holidays, and on-call rotation; strong independent judgement and time management; excellent interpersonal skills; effective communication with patients/families across diverse backgrounds.
• Preferred Qualifications: Master’s degree in Social Work (MSW); experience with chronic, complex illnesses in adult and/or pediatric care management.

• MSW track:
  Must start licensing application process by day 91 of hire; licensure within 1 year.
• BSW track:
  Identify clinical supervisor by day 91 of hire with a plan to complete supervision within 3 years; complete state licensure within 4 years from date of hire; detailed steps include annual application and supervision milestones.

Work 4 days from office and 1 from home after first 90 days.

OSF Health Care is an Equal Opportunity Employer.