Dir - Outpatient Services

Position Overview

Full-Time. The Director of PHP, IOP, and Outpatient Therapy Services is responsible for clinical and programmatic leadership of the SBHS Partial Hospitalization (PHP) and Intensive Outpatient (IOP) programs and OP Group Therapy. The Director develops and maintains evidence‑based, developmentally appropriate clinical programming content for all PHP, IOP, and OP Group programming. The Director coordinates, supervises, and manages all aspects of PHP/IOP operations to ensure all program components and functions occur according to regulatory standards and SBHS & PHP/IOP policies and processes.

This includes scheduling staff for coverage and participating in interdisciplinary staffings. The Director also oversees and supervises effective communications between the PHP/IOP clinical teams and members of patients’ external treatment teams—patient schools, school districts, parents, and others involved in the patients’ care. The Director ensures that all outcome measures, including Patient Satisfaction survey results, are entered into the data portal within established deadlines.

The Director ensures program fidelity and clinical documentation meet regulatory and SBHS and PHP/IOP/OP Clinic standards and guidelines. The Director possesses a thorough working knowledge of the State of Illinois Mental Health and Developmental Disabilities Act, works effectively with patients of any age, demonstrates an understanding of human development across the life span, engages actively in crisis management, and embodies Service Excellence and Trauma‑Informed Care in all interactions within the PHP/IOP/OP clinic teams and throughout the SBHS organization.

• Clinical and programmatic leadership of the SBHS Partial Hospitalization (PHP) and Intensive Outpatient (IOP) programs and OP Group Therapy.

• Development and maintenance of evidence‑based, developmentally appropriate clinical programming content for all PHP, IOP, and OP Group programming.

• Coordination, supervision, and management of all PHP/IOP operations to ensure regulatory compliance and adherence to SBHS & PHP/IOP policies and processes.

• Staffing schedule management to ensure coverage for all program aspects and participation in interdisciplinary staffings.

• Oversight of effective communication between PHP/IOP clinical teams and patients’ external treatment teams, including schools, parents, and other stakeholders.

• Entry of all outcome measures, including Patient Satisfaction survey results, into the data portal within established deadlines.

• Assurance of program fidelity and clinical documentation to meet regulatory and SBHS and PHP/IOP/OP Clinic standards and guidelines.

• Application of thorough knowledge of the State of Illinois Mental Health and Developmental Disabilities Act.

• Effective work with patients across all ages and understanding of human development across the life span.

• Active engagement in crisis management and use of proper crisis intervention techniques.

• Embodiment of Service Excellence and Trauma‑Informed Care in all patient, family, school team, and colleague interactions.

• Challenging and rewarding work environment
• Competitive compensation & generous paid time off
• Excellent medical, dental, vision, and prescription drug plans
• 401(k) with company match and discounted stock plan
• SoFi Student Loan Refinancing Program
• Career development opportunities within UHS and its 300+ subsidiaries

SBHS is a 178‑bed acute care facility located in Streamwood, IL, providing mental health treatment to the Chicagoland community and the state of Illinois since 1991. We are dedicated to offering services to meet the ever‑changing emotional and behavioral healthcare needs of children, adolescents, adults, and their families.

UHS is one of the nation’s largest and most respected providers of hospital and healthcare services. The company has grown steadily since its inception, with 2024 revenues of $15.8 billion. UHS is a Fortune 500 corporation with approximately 99,000 employees and a wide range of services across the United States and…