Manager, Onboarding and Clinical Operations

Overview

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.

EEO/AA/Disability/Veteran

• Provide daily management oversight and supervision to the Northeast Medical Group (NEMG) Onboarding team.
• Implement expected standards, best practices, policies and procedures for provider onboarding across the enterprise.
• Coordinate and process Human Resources (HR) and financial transactions for Aligned Clinician Enterprise (ACE) providers.
• Facilitate processing and oversee compliance with Visa and Immigration regulations for new clinician hires.
• Perform regular audits of the Onboarding Office to uphold quality standards and ensure compliance with organizational and regulatory requirements.
• Oversee Malpractice Administration for Medical Group Providers in conjunction with Risk Management.
• Collaborate with Medical Staff Office, Payer Enrollment, Talent Acquisition and other key stakeholders to maintain robust and efficient onboarding protocols and processes.
• Perform a variety of activities related to supporting daily operations of the group including planning, information technology, reporting, and compliance among other functions.
• Plan and facilitate training sessions for the department when new policies or practices are adopted.
• In conjunction with Medical Group leadership, initiate, plan and develop administrative policies and contribute to long-range administrative planning.
• Maintain up-to-date knowledge of regulations and requirements impacting the medical group and its physician group affiliates; stay current on organizational, regulatory compliance and privacy trainings policies.
• Perform all other duties as assigned.

• EDUCATION (number of years and type required to perform the position duties):
  Bachelor’s degree or equivalent amount of education and experience required. Master’s degree preferred.
• EXPERIENCE (number of years and type required to meet an acceptable level of performance):
  Minimum of five (5) years of experience in a healthcare setting (i.e., human resources, physician recruitment, medical group or acute care; human resources required).
• SPECIAL SKILLS Must be capable of meeting onboarding goals in a dynamic, change-oriented environment; ability to navigate multiple complex processes across different organizations and geographical locations; strong attention to detail and excellent organizational skills; excellent verbal and written communication skills; exceptional interpersonal skills; ability to translate complex data into a simplified format and clearly articulate messages to a variety of audiences;
  
  proficiency in the Microsoft Office Suite; prior experience with HRIS systems, onboarding platforms, and learning management systems (LMS) is strongly preferred.

Inherent In The Responsibilities Of This Position:
In personal and job-related decisions and actions, consistently demonstrates the values of integrity (doing the right thing), patient-centered (putting patients and families first), respect (valuing all people and embracing all differences), accountability (being responsible and taking action), and compassion (being empathetic).