Operations Associate

Overview

Gopuff is looking for full‑time Operations Associates (OAs) to join the operations team. Directly reporting to a Site Leader, OAs play an essential role at Gopuff that requires drive, perseverance, positivity, and enthusiasm for the challenge. You will accomplish a variety of warehouse responsibilities including picking, packing, receiving product, and working with our delivery riders.

Customers turn to Gopuff to provide their everyday essentials—day and night, rain or shine. We’re assembling a team of thinkers, dreamers and risk takers who are ready to help us reshape the world of retail faster than ever before. And it doesn’t hurt if you like snacks.

• Pick and pack items for dispatch to customers
• Receive product from vendors, ensure physical count matches purchase order/invoice, and resolve discrepancies
• Inventory management and re‑shelving of canceled orders
• Clean and organize warehouse
• Manage waste and spoilage through strict compliance with FIFO practice
• Contact customer for substituted or out‑of‑stock items

• Must be 18 years or older
• Experience working in a restaurant, retail or warehouse environment (preferred, not required)
• Will work with a fluid schedule and be available during peak hours of 5pm - 2am
• General working knowledge of basic web‑based software applications (e.g. Google G‑Suite)
• Lift up to 20lbs repetitively

• Holiday pay
• Weekly pay cycle (Get paid weekly!)
• Career growth opportunities
• Performance appraisal

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.