Cleaning Team Leader

Pinnacle Group – Cleaning Team Leader

Pinnacle Group are looking for an experienced Cleaning Team Leader to lead an established team at a large, high‑end office housing site and will be responsible for all aspects of general cleaning. You will be joining our Soft FM team based at St Andrews Village in Bromley by Bow, East London.

Our Soft Facilities Management division delivers essential services to homes, schools, universities and public sector organisations – including housing providers and blue light authorities. We focus on creating clean, safe and welcoming environments, with a commitment to quality, community impact and customer care.

• Ensure contract compliance and maintain cleaning standards as per specifications to achieve client satisfaction.
• Address rectification or ad‑hoc cleaning issues promptly and ensure Health & Safety compliance.
• Manage cleaning schedules, staff coverage and equipment maintenance.
• Deliver training modules and monitor staff performance, addressing issues as needed.
• Analyse stock, request necessary materials and ensure responsible service operations.
• Monitor, review and improve cleaning services using the Job Watch system.
• Collaborate with management and colleagues, coaching and motivating the team to meet values and customer satisfaction.

• Knowledge of the use of chemicals (COSHH)
• Proven experience in a team leading/supervisory position.
• Professional cleaning experience.

This is a full‑time position. Hours are 6:30 am to 3:30 pm, Monday to Friday.

Pinnacle Group is a market‑leading national provider of housing, neighbourhood and workplace services. With over thirty years of experience, we deliver expert, place‑based management and maintenance solutions that enhance the everyday lives of the communities we serve.

Someone who meets the above key criteria and embraces our core values – Trust, Respect, Involve, Challenge, and Deliver Excellence – and is committed to earning and maintaining the confidence of our clients and communities.

The more diverse our workforce, the better we can adapt to and reflect the needs of our customers. We welcome applications from all backgrounds – particularly those who represent the communities we serve including ex‑armed forces personnel and their families.

As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.

We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, which range from additional leave packages to pension plans and discounts at your favourite retailers.

• Maternity/paternity packages
• Flexible Working Arrangements
• Life Assurance
• Enhanced Pension Scheme
• Additional Annual Leave
• Private Medical Insurance
• Cycle to Work Scheme
• Employee Assistance Programme
• Retail Discounts
• Childcare Assistance
• Season Ticket Loans
• Sick Pay Schemes
• Personal Development Plans
• Company Car/Car Allowance
• Electric Vehicle Scheme

Mid‑Senior level

Contract

Management and Manufacturing