Portfolio Capacity and Demand Lead

Portfolio Capacity and Demand Lead

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At NFU Mutual, Change is where strategy becomes reality, our vision is to be the UK’s most trusted insurer. Our mission in Change is to deliver business outcomes for NFU Mutual and our Members. More than just delivering projects, we make a real difference. Here at NFU Mutual, we see change as a team game; guided by values that put the portfolio first and champion collaboration, we work as one team with direct access to senior leaders and the trust of the executive.

With spend on our multi‑million‑pound portfolio higher than it’s ever been, it’s a really exciting time to join us. From large‑scale transformation to fast‑paced initiatives, we bring the end to end expertise right from building the strategic change roadmap through to supporting the business until change is fully embedded.

Being a great place to work is at the heart of our company strategy. We invest in our people, supporting them in building their skills and developing their careers. If you want to shape meaningful transformation while growing your own future, now is the time to join us.

Are you passionate about optimising resource capacity to support strategic goals? As our Portfolio Capacity & Demand Lead, you’ll play a pivotal role in ensuring NFU Mutual’s Enterprise Change Portfolio is resourced to succeed. This is a strategically important role that leads proactive capacity planning across the business and Group Change, enabling delivery teams to operate effectively and efficiently. You’ll be at the heart of shaping how we forecast, manage, and optimise resources to support transformational change.

In this leadership role, you’ll be responsible for evaluating and sequencing portfolio resource requirements, identifying pinch points, and developing contingency plans to ensure delivery continuity. You’ll work closely with resource gatekeepers and the Group Change Leadership team to forecast and validate resource needs, manage demand plans, and contribute to financial planning.

Your insights will support effective governance and decision-making, ensuring that resource‑related data drives strategic outcomes. You’ll also lead and develop a high‑performing team, fostering talent and succession planning to build a strong pipeline for Group Change.

• Developing, embedding and evolving a framework, governance and processes to support robust resource management across the Enterprise Portfolio
• Leading critical assessments of Enterprise Portfolio resource needs and sequencing recommendations.
• Engaging with business resource gatekeepers to forecast and validate capacity
• Identification of resource pinch points and risks, and facilitation of mitigating actions across the business.
• Managing Group Change resource and demand plans, including budget alignment
• Providing timely, accurate data to support governance and decision‑making
• Leading and developing a team to deliver robust and strategic resource planning

You’ll bring a blend of technical expertise and strategic leadership to this role. Your experience in capacity planning, data analysis, and forecasting will be complemented by strong stakeholder engagement and communication skills. You’ll be confident in managing complex resource plans and influencing senior stakeholders to drive outcomes.

• Proven experience in capacity planning and resource management across portfolios
• Strong analytical skills with proficiency in tools such as Excel and Power BI
• Experience in forecasting models and data‑driven decision‑making
• Effective project management and budgetary control
• Excellent stakeholder engagement and communication abilities
• Strategic thinking and problem‑solving capabilities
• Demonstrable leadership experience across cross‑functional teams

• Management of Portfolios Practitioner (Essential)
• APMG Better Business Cases (5 Case Model) (Desirable)
• Management of Value Practitioner (Desirable)

At NFU Mutual, we support an inclusive workplace and value all the differences that make us unique. We celebrate the creativity…