Clinical Product Manager

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Let's make the NHS the most advanced healthcare system in the world

The world's best healthcare, for free. It's not a new idea, it's called the NHS. But the largest healthcare provider is fundamentally broken. So we're on a mission to fix it with technology that actually works.

We love the NHS because it's accessible to all, free at the point of delivery and employs millions up and down the UK. But we've all read the headlines. It's under intense pressure with rising costs, GP strikes, budget uncertainty and an ageing population. Which means longer wait times, fewer appointments and lower quality care for the people who need of it most.

The NHS is beautiful, but broken.

The largest cost (£66bn+) is staff, who spend a ridiculous amount of time on mundane admin. 35% of NHS staff are employed to complete administrative work all day, every day. And that's where we're making a difference.

We're focused on relentlessly automating repetitive processes within the NHS. And we've had great early success. Our first product, Automated Registrations, is already used by 24% of GP practices in England. With this wedge in the market, we're now building more powerful tech that unlocks access to healthcare for the entire nation. Check out bookable.health for a sneak peak.

Exciting challenges lie ahead-guided by our principles, we'll meet these challenges with a thoughtful and caring approach to support our community of NHS GP practices. These values drive everything we do at Healthtech-1:

We have an ambitious mission: to unlock access to healthcare by making every appointment in the NHS bookable. To reach national scale, our products must be clinically safe, evidence-backed, and trusted by every layer of the NHS - from frontline clinicians to national bodies.

You’ll report to Raj (co‑founder), and work cross‑functionally with our product teams.

Our company's North Star is 50,000 Weekly Appointments Booked (WAB) by September 2026. Whilst some of your day‑to‑day clinical safety work will help us hit next year's target, the majority of your role will be focussed on strategic projects to help us unlock our next, more ambitious target of 500,000 Weekly Appointments Booked across the NHS.

Your goals:

You will have:

• Delivered a full gap analysis against DCB
  0129 and Class I/II requirements.
• Evaluated our clinical‑safety across all product lines, and flagged any issues.
• Developed the medical‑device strategy + implementation plan (Class I vs II).
• Reviewed and improved how we handle clinical incidents.
• Run introductory hazard workshops with product + engineering.

Output: A strategy document approved by Raj, Lydia, Dom with clear timelines.

You will have:

• Uplifted or produced all key DCB
  0129 artefacts
  .
• Completed major parts of the technical file
  .
• Gathered early clinical + operational evidence for Bookable.
• Completed at least one full hazard analysis (SWIFT).
• Defined the post‑market surveillance process and reporting cadence.
• Managed your first incident from identification to communication.

Output:
An operational clinical‑safety system with evidence collection underway.

You will have:

• Achieved Class I medical‑device completion (if this is the chosen pathway).
• Embedded clinical safety in product rituals…