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Financial Services Banking Operations Regulatory Compliance Specialist Risk Manager/Analyst

Senior Escalated Complaints Specialist - Hybrid

Job in Stratford-upon-Avon, Warwickshire, CV37, England, UK
Listing for: The National Farmers Union Mutual Insurance Society Limited
Full Time position
Listed on 2026-02-07
Job specializations:
  • Finance & Banking
    Financial Services, Banking Operations, Regulatory Compliance Specialist, Risk Manager/Analyst
Job Description & How to Apply Below
A leading general insurance provider is seeking a specialist to manage complex customer complaints in Stratford-upon-Avon. This role involves conducting thorough investigations, ensuring compliance with FCA regulations, and collaborating with various stakeholders to prevent future issues. The ideal candidate should have experience in escalated complaint handling, strong critical thinking skills, and be effective under pressure, contributing positively to an evolving complaints function.

A hybrid working arrangement is offered.
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Position Requirements
10+ Years work experience
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