Credit Controller

Position: Credit Controller (Permanent)
Credit Controller

We are a market-leading organisation operating within the reusable packaging and logistics sector, supporting the European fresh supply chain. Our reusable packaging solutions are widely used across Europe for fresh and packaged food products, with continued growth in the UK market.

Working closely with producers, transporters, processors and retailers, we help customers benefit from efficient, sustainable and standardised logistics solutions. With an extensive European service network across multiple countries, we provide reliable, flexible and environmentally responsible services throughout the supply chain.

Credit Controller

Roles & Responsibilities

As a Credit Controller, you will join the finance team and take responsibility for managing accounts receivable balances. This role focuses on maintaining accurate customer accounts, clearing outstanding balances and ensuring effective credit control processes. A strong understanding of customer relationships and internal processes will be essential to successfully manage credit risk and cash collection.

Credit Controller Key Accountabilities

* Responsible for the accuracy of accounts receivable balances for 200+ customers, operating in both GBP and EUR

* Manage the clearing and reconciliation of customer accounts

* Proactively manage overdue balances

* Monitor and manage customer credit limits

* Prepare and complete the weekly credit control report using SAP and Excel

* Maintain regular contact with customers regarding overdue debt or credit limit breaches

* Review financially blocked orders and work with customers to resolve issues

* Report high-risk accounts to the credit insurer in line with service level agreements

* Work closely with Sales and Asset teams to secure payment while minimising disruption to supply

* Provide regular reporting to the wider finance function

Credit Controller Skills & Experience

* Minimum 1 year’s experience in Credit Control, ideally including account clearing

* Excellent verbal and written communication skills

* Experience using SAP (desirable)

* Strong Microsoft Office skills, with intermediate Excel capability essential

* Experience with in logistics or supply chain environments (desirable)

Competencies

* Strong communicator

* Persuasive and confident

* Highly accurate and detail-oriented

* Able to perform effectively under pressure

* Proactive and self-motivated

* Team-focused with a collaborative approach

Credit Controller Benefits/Hours of work

* Salary: up to £30k (DOE),

Hours:

Monday to Friday, 08:30 – 17:00, Holiday: 25 days annual leave plus bank holidays, Birthday off, 4% employer pension contribution, Private medical insurance, Life assurance (4x annual salary), Employee discounts programme, Learning and development budget and Employee Assistance Programme (EAP) offering mental health, financial and legal support

Unfortunately, due to time restrictions we cannot respond to every applicant, in the event that we haven’t contacted you within 48 hours please take it you have not been successful for this particular role, but your details will be kept on file and considered for all future vacancies.

We are an equal opportunities agency and welcome applicants from all backgrounds.

We are acting on behalf of the client as an Employment Agency in relation to this vacancy