Recreation Assistant - Events & Programs

RECREATION ASSISTANT – Events & Programs

DEPARTMENT: PARKS & RECREATION PAY GRADE: 6

SUPERVISION RECEIVED: Works under the direction of the Parks & Recreation Director, with direct supervision by the Assistant Recreation Supervisor and Recreation Supervisor

SUPERVISION EXERCISED: This position may supervise clerical support staff, volunteers, and interns.

POSITION CLASSIFICATIONS: The position of Recreation Assistant in the City of Stow is unclassified by the Stow Municipal Civil Service Commission, is exempt under the Fair Labor Standards Act and is not included in a collective bargaining agreement.

Purpose: Responsible for assisting with the development, planning, organization, and implementation of events and programs offered by the Parks & Recreation Department. This position plays a key role in assisting with delivering high-quality recreational opportunities that enhance community engagement, wellness, and quality of life.

• Assist in the planning, coordination, and execution of community events, special events, and programs.
• Support program setup and breakdown, including equipment, supplies, and facility preparation.
• Assist with on‑site event operations, including participant check‑in, crowd flow, and general event support.
• Serve as a staff presence during events and programs to ensure a safe, welcoming, and organized environment.
• Assist supervisors with researching, developing, and evaluating recreation and fitness program offerings.
• Help coordinate schedules, instructors, volunteers, and program logistics.
• Assist with program registrations, attendance tracking, and basic record keeping.
• Provide input and feedback on program improvements based on participant experience.
• Provide courteous and professional customer service to program participants, instructors, volunteers, and the general public.
• Answer basic questions related to programs, events, schedules, and facilities.
• Serve as a positive representative of the Parks & Recreation Department at all assigned activities.

• High school diploma or equivalent required. Degree in recreation or associated field preferred.
• Previous experience in recreation, events, fitness programs, customer service, or related field preferred.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Strong interpersonal and communication skills.
• Ability to work effectively with diverse age groups, including youth, adults, and seniors.
• Basic understanding of recreational programming and community events.
• Strong organizational and time‑management skills.
• Ability to multitask and work in a fast‑paced, public‑facing environment.
• Ability to work independently and as part of a team.
• Dependable, adaptable, and customer‑focused.

• Previous work experience in municipal or county government is preferred but not required.
• Previous experience in customer service and dealing with the public is preferred.
• Active involvement in and strong knowledge of the Stow community.

Tools and equipment used in the performance of this position include, but are not limited to, the following: personal computer, computer software (e.g. Microsoft Office, modern web browsers, other applicable computer software); tablets, digital camera, printer, copy machine, phone, fax machine, other standard modern office equipment.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee may be required to stand or walk for extended periods of time, use hands and fingers to handle and operate objects, tools and controls and reach with hands and arms.

The employee must occasionally lift and/or move up to 25–40 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment varies depending on event, location, and environmental conditions during events.