Patient Care Coordinator

Job Description - Patient Care Coordinator (2600338)

Position Summary

At Stony Brook Medicine the Patient Care Coordinator receives patients in the Radiology Department for exams and procedures and performs all duties associated with the throughput of the patients in an efficient and professional manner.

• Greet and escort patients from the waiting area, coordinate assignments and schedules with supervisory staff, and provide assistance to dressing areas and designated exam rooms. Support safe patient transfers involving wheelchairs, stretchers, and exam tables within the Department of Radiology Ambulatory Care Pavilion. Deliver materials and supplies to various departmental and hospital locations.
• Maintain record of patient charts and release to authorized hospital personnel.
• Support activities that promote efficient patient throughput.
• Maintain inventory of supplies and determine ordering needs. Manage exam and storage rooms to ensure availability of required materials and compliance with departmental goals and regulatory requirements.
• Provide customer service to referring physicians, radiologists, and hospital staff.
• Answer the department’s telephones in a timely and courteous manner while demonstrating willingness to help at all times.
• Assess and respond to section needs related to patient flow and care, ensuring efficient processes and effective management of assigned clinical areas and responsibilities.
• If needed, cover different areas within radiology.
• Teach appropriate hospital personnel in accordance with the guidelines and teaching objectives of the department.
• Enforce and educate all MRI safety rules, policies and procedures, and protocols.

Required Qualifications:

• Associate's degree and at least 2 years of experience in a medical healthcare office setting and/or hospital clerical; or, in lieu of degree, at least 4 years of medical healthcare office setting and/or hospital clerical experience.
• American Heart Association, BLS Certification.
• Able and willing to administer CPR if needed.
• Able to multi-task and pay close attention to detail.
• Physically able to push and assist patients in and out of stretchers and wheelchairs.
• Critical thinking and problem-solving skills with excellent organizational skills.
• Ability to work as an efficient team member and have superior written and expressive communication skills.

Preferred Qualifications:

• Radiology Experience.
• Knowledge of hospital and radiology computer systems.

Resume/CV should be included with the online application.

This position will remain posted until filled or for a maximum of 90 days. An initial review of all applicants will occur two weeks from the posting date. For full consideration, applications should be received before the initial review date.

If no candidate is selected during the initial review, additional applications will be considered; however, the posting will close once a finalist is identified, and at minimum, two weeks after the initial posting date. If no candidate is hired within 90 days from the initial posting, the posting may be reposted at a later date.

Stony Brook Medicine is a smoke-free environment. All hospital positions may be subject to changes in shifts as necessary. This position may require wearing respiratory protection, which may prohibit facial hair. Some positions may be designated as essential.

• Successfully complete pre-employment physical examination and obtain medical clearance from Stony Brook Medicine's Employee Health Services.
• Complete electronic reference check with a minimum of three professional references.
• Successfully complete a 4‑panel drug screen.
• Meet regulatory requirements for pre-employment screenings.
• Provide a copy of any required New York State license(s)/certificate(s).

Failure to comply with any of the above requirements could result in a delayed start date and/or revocation of the employment offer.

* The hiring department will be responsible for any fee incurred for examination.

Stony Brook University is committed to diversity and an inclusive environment. All qualified applicants will receive…