T Mobile Authorized Retailer Assistant Manager

T Mobile Authorized Retailer Assistant Manager

Join to apply for the T Mobile Authorized Retailer Assistant Manager role at GP Mobile

• Commission
• 401(k)
• Bonus based on performance
• Competitive salary
• Dental insurance
• Donation matching
• Employee discounts
• Flexible schedule
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Wellness resources

The Retail Associate Manager works in partnership with the Store Manager to lead and develop the store team to deliver T-Mobile’s aspirations of earning a place in our customers’ hearts and Mobile Associate success.

• Infuse every store’s Mobile Associate with a passion for T-Mobile’s Manifesto by thoroughly orienting and grounding them to a standard of Loving Our Customers.
• Ensure that every need the customer has is met and that employees build the customer’s confidence by making their experience comfortable, simple and solving the whole problem.
• Observe Mobile Associate interactions with customers, including feedback, to be used in development, training & coaching conversations.
• Effectively manage customer wait time, keep current on products, services, and promotions.
• Lead by example, stay up to date on the latest products, services, training, and leadership best practices to remain an expert resource to the team.
• Assist in maintaining the quality of the overall store environment and adhere to national plan‑ogram standards.
• Ensure team knowledge of store systems, corporate and store communications, deliver financial results, manage expenses, and manage discounting and credits.

• 1 year customer service and/or sales experience, retail environment preferred.
• Available to work a varied schedule including nights, weekends, and holidays.
• Ability to lead and mentor people to deliver great results.
• Outstanding communicator with ability to interact with teammates and customers.

• Competitive base pay, plus commissions.
• Benefits for part‑time and full‑time employees.
• Medical, dental and vision benefits.
• Generous paid time‑off programs.
• Phone service discounts.
• Serious growth potential for your career.

• At least 18 years of age.
• Legally authorized to work in the United States.
• High School Diploma or GED.

Luna Wireless is dedicated to building a diverse, inclusive, and authentic workplace. We encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, LGBTQ+ individuals, and parents, to apply. We are an equal opportunity employer and welcome everyone to our team.