Maintenance Technician

Area

About the Organization
Affiliated Resources Group (ARG) specializes in housing and real estate development. By coordinating the missions of its affiliated companies, ARG works to maximize opportunities for economic growth and development to enhance lives through programs that expand economic opportunities for individuals and their families. ARG affiliates develop and manage housing, administer large government programs and provide consulting services to facilitate operational and programmatic sustainability.

Affiliated Resources Group's strategic objectives include long-term sustainability, growth and development, quality of life, and creating a larger community. Operating under the umbrella of ARG, affiliated companies provide affordable housing solutions and promote community and economic development through rental assistance programs, resident services, and the revitalization of neighborhoods in DeKalb County and beyond.

Our history of strategically partnering with private/public entities as well as administering federal programs has positioned ARG's affiliates to successfully deliver affordable housing. We provide critical services that support the wellbeing of our clients/residents and pathways to self-sufficiency for program participants that seek to break the cycle of poverty. Connecting the Agency's larger objectives has helped ARG to thrive and expand
our impact in the community. As the largest affordable housing provider in DeKalb County, we are in a unique position to address the housing needs of low-and middle-income residents.

ARG maintains a working culture that supports our staff by continually improving and optimizing the Agency's organizational and operational effectiveness. The Agency continues to develop and position our team to succeed.

Description

Position Summary:

The Maintenance Technician is responsible for maintaining the physical integrity of his or her assigned asset, under the direction of management. In this role, you must have working knowledge of all aspects of maintenance repair and service including the ability to troubleshoot problems and provide superior customer service. As a Maintenance Technician, you will work with one of our top property management teams to provide exceptional service to all residents.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. This is a skilled trade customer service position.

Responsibilities:

• Prioritizes and completes incoming work orders and addresses each in a timely manner.
• Makes decisions on whether to repair or replace damaged property. Estimates completion time and materials needed for repairs.
• Responsible for the completion of all maintenance service requests assigned on a daily basis.
• Works closely with property management team to ensure that inventory includes the required equipment, materials, supplies and services to meet needs.
• Completes in its' entirety, the make-ready process, for vacant apartments (or homes) as outlined in the Make Ready Checklist and per the instruction of their supervisor(s).
• Ensures all repairs are made pursuant to the Uniform Physical Conditions Standards (UPCS).
• Assists in monitoring all work performed by outside contractors.
• Updates management promptly, with any pertinent work-detail, and assists in the preparation and maintenance of files, records and reports on maintenance operations in an accurate and timely manner.
• Follows all directives given by maintenance supervisor or company management, which may include trash pickup, curb cleansing, routine landscape maintenance, trash-outs, and associated cleaning-work.
• Ensures that all work performed is in compliance with local, state and federal regulations including lead base paint and asbestos abatement.
• Occasionally assesses and repairs items, within the confines of tight/difficult to reach areas, as crawl-spaces, basements and attic-areas of homes and apartment buildings.
• Documents and logs resident complaints and owner damage claims, advising parties of results.
• Follows all established safety/security procedures and standards.
• Responds to after-hours and weekend emergency calls in accordance with company policy and procedures.
• Accountable for consistent adherence to company standards regarding the ethical, responsible, and appropriate use, care, and safeguarding of company materials, supplies, resources, and other assets.
• Performs other duties as required including work in other functional areas to cover absences or relief, to equalize peak work periods, or otherwise balance the workload.

Position Requirements

• High School graduate (or GED) and possess a vocational technician certification beyond high school or an equivalent combination of technical training and experience.
• Five (5) years' experience or training in building construction or maintenance. Preferably licensed in one or more of the trades.
• Thorough knowledge of techniques, methods, materials, and equipment used in…