Welfare Officer - RAF Lossiemouth

Welfare Officer - RAF Lossiemouth (Up to 12 months Maternity cover)

5 days ago Be among the first 25 applicants

Our Welfare Officers provide direct and impactful welfare support to RAF personnel and their immediate family. As a trusted and confidential source of support, you assist service users with challenges such as mental ill‑health, difficult relationships, domestic abuse, financial and cost‑of‑living concerns, resettlement, housing, childcare, equality issues, bereavement, military discharge or deployment and many more. No day will be the same, offering an excellent opportunity to develop your knowledge and skills within the welfare sector.

Our intervention is delivered with consent on a non‑statutory basis. You will work with and engage service users to develop appropriate interventions for individual outcomes.

Our service is transitioning to become more accessible and inclusive; digital technology plays a key role. You will use digital technologies to complement and enhance processes and the service user experience.

You will play an active role within the community by promoting the service through presentations and representing the service at public engagement events. You will also work closely with RAF welfare teams, local authorities, health, education, civilian agencies, charities and other military organisations to ensure the best outcome for the service user.

2024 marked 34 years since SSAFA began delivering an independent non‑statutory, confidential service for the Royal Air Force community across the UK, and this is an exciting time to be joining as we were successful in our bid to continue delivering this service. We are transforming our ways of working to be innovative, ensuring our service is even more inclusive and accessible to meet the needs of a modern RAF.

We are a hard‑working team from diverse professional backgrounds. Although we all have our own area of responsibility, we support each other in delivering the best possible service to our military community.

Find out more about the Personal Support & Social Work Service on our website.

• Relevant experience of supporting adults, families and children/young people.
• Creative and flexible problem‑solving skills.
• Excellent communication skills and ability to deliver presentations with confidence.
• High standard use of Microsoft Office 365.
• Experience of planning and managing workload with minimal supervision.
• Experience of carrying out assessments, preparing plans, monitoring and reviewing outcomes (advantageous).
• Travel required; must be able to drive and have access to own car.

SSAFA, the Armed Forces charity, is a trusted source of support for the Armed Forces community in their time of need. In 2024 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person and we are here for that person and their family, any time they need us and in any way they need us.

Diversity and Inclusion at SSAFA – SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal‑opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills.

We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

For questions or informal discussion, please contact Jayne Whitcher, Social Work Team Lead, jay

No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.

Click on "Start your application" now.

If you need any adjustments to support you with the application process, please contact

Closing date:
Midnight on Sunday 18 January 2026. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.

Interviews:
Face to Face, week commencing 02 February 2026.