Estate Agency Property Manager

Position: Estate Agency Property Manager (Permanent)
Location: Stoke-on-Trent

Estate Agency Property Manager

Salary: £30,000 – £40,000 per annum (negotiable based on experience)

Location:

Stoke-on-Trent (covering Staffordshire)
Engagement:
Ad-hoc start with progression to full-time, permanent leadership
Bonus & Commission:
Performance-based incentives available

Optima Plus Recruitment is exclusively partnering with a private property owner to recruit an experienced and driven Estate Agency Property Manager. This is a rare opportunity to take operational responsibility for a live residential property portfolio, while leading the setup and day-to-day management of a new estate agency office in Stoke-on-Trent.

The successful candidate will initially manage a portfolio of approximately 60–70 residential properties, with the opportunity to grow the portfolio and the agency as the business develops.

This role is suited to a property professional with essential, hands-on experience in UK property management or estate agency, who understands compliance, inspections, and operational control.

Key Responsibilities

- Establish and manage the estate agency office in Stoke-on-Trent

- Take full operational responsibility for an initial portfolio of circa 60–70 residential properties

- Oversee the full lettings and sales lifecycle across the portfolio

- Conduct compliant property valuations for rental and sales listings

- Carry out routine property inspections approximately every 3 months, ensuring standards, compliance, and maintenance requirements are met

- Source and acquire new properties, including via auctions

* Manage the purchase ledger, operational finances, and supplier relationships

* Ensure full legal and regulatory compliance across all properties, including:

* EPC requirements

* Gas and electrical safety

* Tenancy legislation

* AML and Right to Rent compliance

* Develop and implement operational systems, policies, and workflows

* Act as the main point of contact for tenants, landlords, contractors, agents, and local authorities

* Recruit and manage staff as the agency scales

* Maintain high standards of professionalism, ethics, and best practice

Essential Requirements

Proven UK property management or estate agency experience (essential)

Strong working knowledge of lettings, sales, and residential property law

Experience managing an active residential property portfolio

Confidence conducting valuations and managing transactions end-to-end

Experience undertaking routine property inspections and managing compliance schedules

Understanding of financial processes, including purchase ledgers

Ability to independently create, implement, and refine systems and procedures

Strong organisational, communication, and leadership skills

Full UK driving licence and access to a vehicle (preferred)

Desirable

Experience managing a branch or high-street office

Knowledge of CRM systems such as Alto or Reapit

Experience with HMOs, LHA, or supported housing

Knowledge of property acquisition through auctions

Ability to introduce new business, landlords, or industry contacts

Salary & Progression

* £30,000 – £40,000 base salary, dependent on experience

* Performance-related bonus and commission schemes

* Higher packages considered for candidates who can demonstrate:

* Revenue growth

* Portfolio expansion

* Strong industry relationships

* Salary and incentives tailored at interview stage for exceptional candidates

Why Apply

- Take ownership of a live, income-generating portfolio from day one

- Play a key role in establishing and shaping a new estate agency

- Work in a business focused on compliance, professionalism, and quality

- Progress into a long-term leadership position with financial incentives