Junior Operational Services Manager

Overview

Junior Operational Services Manager within Imaging at University Hospitals of North Midlands NHS Trust. The closing date is 02 February 2026.

An exciting opportunity has arisen within the Imaging Directorate for an enthusiastic and efficient individual to join the team as a Junior Operational Services Manager within Imaging. This post offers an excellent opportunity for an individual wishing to gain exposure to a wide range of operational issues as well as staff management. You will be responsible for ensuring that national targets are delivered and clear validation of all data is maintained.

The ability to manage and prioritise a busy workload in a fast paced and demanding working environment is essential. As a Junior Operational Services Manager, you will play a crucial role within the Directorate Team, to ensure the efficient operational management and delivery of performance targets. A flexible approach is essential, as is the need to be self-motivated with the ability to work under pressure and prioritise set tasks and objectives.

University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. We serve around three million people and we re highly regarded for our facilities, teaching and research. The Trust has around 1,450 inpatient beds across two sites in Stoke-on-Trent and Stafford. Our 11,000 strong workforce provide emergency treatment, planned operations and medical care from Royal Stoke University Hospital and County Hospital in Stafford.

We are the specialist centre for major trauma for the North Midlands and North Wales. We have put together a wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their potential. Our goal is to be a world-class centre of achievement, where patients receive the highest standards of care and the best people come to learn, work and research.

Investing in the health and wellbeing of our staff is really important to us.

We offer a range of options for our staff to help maintain a good work-life balance including full time, part time hours and bank hours.

We are also committed to offering flexible working wherever we can and where relevant to the role and the service, agile working.

You can select your preferences upon application.

Please see attached Job Description and Personal Specification for the Junior Operational Services Manager post.

• Reasonable standard of GCSE A-C (4-9) or equivalent
• Diploma/Degree in Management or health related subject

• Awareness of NHS plan access Targets
• Diplomacy and ability to deal with difficult situations
• Leadership and team building skills
• Ability to work in a high pressured environment & work to deadlines
• Able to develop strong multi-disciplinary relationships
• Able to positively influence to ensure effective and efficient delivery of service
• Awareness of Trust policies & procedures
• Ability to develop and deliver action plans in relation to the NHS Agenda

• Experience of working in an acute Trust
• Experience of waiting list management
• Experience of management of National Targets
• An understanding of operational management roles
• Experience of Excel, both in data management and data creation
• Experience in introducing innovative practice
• Experience of management of change issues

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

University Hospital of North Midlands NHS Trust