Office Manager

Join to apply for the Office Manager role at Synectics Solutions

Location:

Stoke‑on‑Trent (with flexible working)

In a landscape dominated by reactive fraud detection and generic compliance tools, Synectics transforms fragmented risk signals into trusted outcomes – enabling confident, compliant and explainable decisions  the core is collective defence – the strongest protection against fraud and financial crime built on shared cross‑sector insight, mutual vigilance, and a unified view of emerging threats that no single entity could achieve alone.

Backed by 30 years of sector expertise and pioneering a bold, data‑driven future, Synectics delivers the clarity, collaboration and credibility today’s leaders demand – from AI integrity and identity verification to fraud prevention and regulatory resilience.

We’re looking for an experienced and hands‑on Office Manager to play a key role in ensuring our office runs smoothly, safely and efficiently. Our Head Office is based in Stoke‑on‑Trent, with a small footprint in serviced offices in London. This role suits someone with strong Health & Safety expertise and a practical, operational mindset. You’ll take accountability for the effective delivery of reception, fleet, administration and facilities functions – ensuring each area operates to a high standard.

• Oversee reception, fleet, administration, H&S and facilities operations.
• Manage building maintenance, refurbishment and supplier/contractor relationships.
• Act as site Health & Safety lead, maintaining compliance, risk assessments and safe working policies and practices.
• Coordinate internal events and support People initiatives.
• Ensure the office environment remains efficient, safe and welcoming.

• Experienced in office or facilities management with strong H&S knowledge.
• Organised, approachable and comfortable juggling multiple priorities.
• Confident working with suppliers, contractors and senior stakeholders.
• Practical, solutions‑focused and proactive in maintaining high standards.

We create bespoke solutions that enable private and public sector organisations to truly understand their customers, manage risk and prevent fraud. To date, we’ve helped to save over £5 billion.

Join us and shape the future.

Seniority level:
Mid‑Senior level

Employment type:

Full‑time
Job function:
Administrative
Industries:
Data Infrastructure and Analytics