Administrator, Healthcare Administration, Healthcare

Overview

North Staffordshire Combined Healthcare are looking to recruit a fixed term, part time (22.5 hours per week, 9am-5pm Tuesday to Thursday), Band 3 Administrator to cover maternity leave to support the Staffordshire and Stoke on Trent NHS Talking Therapies Service based at the Hope Centre in Hanley.

You will be part of a team responsible for providing an efficient administrative service across the NHS Talking Therapies Service, providing seamless customer service to both internal and external customers. The role will work flexibly across the Portfolio, while holding a primary assignment. The role involves working with Talking Therapies clinicians, telephone and face to face contact with clients.

Ideally you will have experience of working in a health care setting and be familiar with a range of software packages. The role involves extensive telephone work with professionals and clients, therefore you will have good communication skills.

The Staffordshire and Stoke-on-Trent NHS Talking Therapies Service is an innovative primary care mental health service. We provide a range of evidence based treatments for people with common mental health problems in primary care, focusing on anxiety disorders and depression. We are proud of our very friendly and inclusive team, which covers the whole of Staffordshire and Stoke-on-Trent and we are committed to promoting the wellbeing of our staff, as well as our clients.

We pride ourselves on ensuring our team has their wellbeing put first and as such provide a range of wellness opportunities including flexible working.

We are committed to the Greener NHS national ambition to becoming the world’s first ‘carbon net zero’ national health system by 2045. As part of this, sustainability is embedded in our strategy as one of our four key enablers. In order to deliver on this commitment, we recognise that we need a workforce that is as passionate as we are about achieving these goals, for the benefit of our service users, workforce, local communities and the planet alike.

For 2024/2025, we have launched our “Proud to be Green” engagement campaign which is aligned to the targets set out in our Green Plan. As a Trust, you can be assured that we will commit to supporting you in working towards our net zero ambitions, set out in our Green Plan, through our sustainability programme.

The Trust is committed to ensuring that a diverse workforce is representative and inclusive at all levels. We would very much welcome applications from all under-represented groups including women, people with disabilities, people from global majority backgrounds, and those from the lesbian, gay, bi and trans communities.

For further details / informal visits contact:
Name:
Claire Hollinshead

Job title:

Business Support Manager Email address: claire Telephone number:

Michelle Roberts

Admin Leave

mich