Service Engineer -Trent

PFE Medical Ltd are a small family-run medical supply and manufacturing company, and we are looking to expand our engineering team in the Midlands, with the engineer being based from Head Office in Stoke-on-Trent. Customer service is our number one priority and we have built our business on an unrivalled reputation for quality and care with our customers.

About the role:

The role will include Installation, routine service and testing on a range of UV Disinfector products used in Hospitals, located within the NHS and Private sector. Establish and maintain good customer relations by demonstrating a professional approach to work.

• Cultivate a positive rapport with the customer, demonstrating first-class interpersonal skills in a courteous and professional manner at all times.
• Carry out mechanical servicing of equipment.
• Carry out routine testing of Endoscopy Decontamination equipment to the relevant standards as stated in terms and conditions of the client’s contract.
• Carry out electrical/mechanical fault finding of equipment.
• Carry out calibration of equipment, where necessary.
• Maintain adequate stock levels of spare parts.
• Produce quality documentation for submission to the customer.
• Ensure the company equipment is being used and looked after correctly and that it is kept in a safe condition. To report all faulty equipment or equipment out of calibration to Service Manager.
• Organise and prioritise a continuously changing workload, ensuring that all customers’ calls and enquiries are replied to.

The post holder must:

• Read and comply with all Company and legislative rules, legislation and documentation.
• Hold either City & Guilds Levels 1 & 2 or an equivalent qualification in electrical or mechanical engineering.
• Hold a full UK driving licence (with no more than 3 points).

Previous knowledge and experience of repairing/service/testing electrical/medical equipment ideal but not essential.

In return for your hard work and dedication, you will be offered;

• Company vehicle
• Employer's pension scheme
• Single membership healthcare scheme cover paid by the company, other family members can be added

Job Type:Full-time (Monday to Friday) but occasional overtime, nights away to cover holidays and for training purposes may be required.