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Guest Experience Advisor Merlin Perks
Job in
Stoke-on-Trent, Stoke, Staffordshire, EX39, England, UK
Listed on 2026-03-06
Listing for:
Merlin Entertainments
Part Time
position Listed on 2026-03-06
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual
Job Description & How to Apply Below
Location: Stoke-on-Trent
A global attraction company is hiring a Contact Centre Advisor to handle incoming guest enquiries, feedback, and bookings through various channels. Key tasks include providing efficient answers, addressing guest needs, and maintaining high customer satisfaction. The ideal candidate will possess strong interpersonal skills, experience in customer service, and proficiency in relevant software. This position offers various perks including free attraction tickets, discounts, and ongoing training for career development.
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