Telecoms Customer Support Team Lead: Coaching & Impact
Job in
Stoke-on-Trent, Stoke, Staffordshire, EX39, England, UK
Listed on 2026-01-24
Listing for:
First Recruitment Group
Full Time
position Listed on 2026-01-24
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Technical Support, Customer Success Mgr./ CSM
Job Description & How to Apply Below
A leading recruitment agency is seeking a Customer Service Team Leader in Stoke-on-Trent. You will lead and develop a customer & technical support team, ensuring service levels and managing escalations. The ideal candidate should have experience in customer service and team management, alongside strong communication and organizational skills. This full-time contract position offers a competitive salary. Join us to create a high-performing team culture and drive continuous improvement in customer service.
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