Guest Experience Receptionist - Hotels; Merlin
Job in
Stoke-on-Trent, Stoke, Staffordshire, EX39, England, UK
Listed on 2026-01-13
Listing for:
Merlin Entertainments
Full Time
position Listed on 2026-01-13
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Event Manager / Planner, English Customer Service
Job Description & How to Apply Below
Location: Stoke-on-Trent
A leading amusement park operator is seeking Receptionists to join their Hotels at Alton Towers Resort in the United Kingdom. In this crucial customer-facing role, you'll make a positive first and last impression on guests. Responsibilities include handling guest issues, cash, and keys, as well as relaying information to the appropriate department.
This role offers various shift patterns, ongoing training, and exciting benefits like discounts and free attraction tickets.
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