Area Supervisor Trent

Join a role where your work truly matters. As an Area Supervisor at CDC Hanley, you will be responsible for the day‑to‑day supervision of Portering and Domestic staff, ensuring high standards of service delivery and professional conduct at all times. The role focuses on monitoring performance, maintaining compliance with Trust and Sodexo policies and procedures, and supporting staff to meet required service standards.

Join Sodexo and be part of something greater. You belong in a team where you can act with purpose and thrive in your own way.

• Manage staffing rosters across all service functions, ensuring adequate cover (including weekends) and service standards.
• Oversee waste management and disposal operations, ensuring compliance, efficiency, and professional presentation.
• Coordinate distribution runs and manage on‑site cage segregation in line with operational requirements.
• Respond effectively to emergencies, major incidents, and unexpected service disruptions.
• Lead, train, induct, and appraise staff, identifying training needs and maintaining high engagement levels.
• Monitor attendance, manage payroll inputs, and conduct return‑to‑work interviews in line with policy.
• Address performance, conduct, and behavioural issues in accordance with company procedures.
• Build strong working relationships while ensuring compliance with management systems, health, safety, and welfare standards.
• Be flexible in your approach, willing to "go the extra mile" to ensure patient care and CDC standards are maintained at all time.

• Supervisory experience essential.
• Ability to learn and use different IT systems.
• Understanding of Health and Safety requirements and legislation.
• Ability to work under pressure.
• Be able to work as part of a team.
• Take initiative and adapt quickly to change.
• Understand confidentiality constraints and sensitivities.
• Understand customer care.
• Good listening and communication skills.
• Adaptable and self‑motivated.
• Emotional resilience.

• Various Hours / 4 on 4 off working pattern / 16:00‑22:00 & 07:30‑17:30.
• £14.03 per hour.
• Blue Light Card.
• Holidays.
• Location is CDC Hanley.

• Mental health and wellbeing resources.
• Employee Assistance Programme (including financial/legal advice & personal support).
• Free health & wellbeing app with 24/7 virtual GP access.
• Discounts on high street brands for you and your family.
• Salary finance tools and financial wellbeing resources.
• Retirement savings plan and life insurance.
• Full training and protective uniform provided.
• Opportunities to gain experience through learning and development.
• Cycle to Work scheme & volunteering opportunities.
• Flexible working and a dynamic team environment.
• Competitive pay.

We may close this advert early if we receive a high number of applications – so don’t wait! Ready to be part of something greater? Apply now and bring your energy, purpose, and passion to Sodexo.

About Sodexo At Sodexo, our purpose is to create a better everyday for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On‑Site Food and FM Services, Benefits & Rewards Services, and Personal & Home Services.

We are committed to being an inclusive employer. We encourage applications from people with a diverse variety of experiences, backgrounds, and identities.