Business Support Coordinator

Location:

Stoke on Trent

Full Time

Permanent

37.5

£31,000

Friday 27 March 2026

Business Support Co‑ordinator

Stoke‑on‑Trent, ST1

Perm, Full time 37.5 hours, Monday – Friday 9am – 5pm

We are looking for a Business Support Co‑ordinator to join our team, based at our office situated on Festival Park, Stoke‑on‑Trent.

• Detail‑driven people‑person who thrives in a fast‑paced environment
• Proven experience in care administration
• Meticulous eye for detail – the role involves data entry and sourcing information
• Strong commitment to compliance and safeguarding
• Understanding of working within regulated environments and familiarity with Ofsted standards (or similar)
• Excellent organisational skills and ability to prioritise in a busy, fast‑paced environment
• Proactive team player with strong communication skills and a genuine passion for supporting others
• Drivers licence with access to a vehicle
• Proficient in Microsoft packages including Word, Excel, Outlook and Teams
• Must be able to maintain confidentiality as you will have access to sensitive information

• Maintain and update service databases and records
• Collate weekly and monthly reports
• Book meetings and training rooms
• Support our resourcing and recruitment team as necessary
• Assist with note taking and report writing for interviews, disciplinary and formal meetings
• Coordinate staff changes and send to HR and Payroll as required
• Participate in the growth and development of the business
• Support with audit of timesheets, expenses, rota management and service budgets
• Monitor and track all incidents
• Develop new forms for accurate recording, reporting and other protocols
• Develop tracking systems across a number of functions to enable Operations to accurately observe/report
• Prepare reports and presentations with statistical data, as assigned
• Report on placement vacancies across services and potential leavers
• Coordinate attendance, book venues and issue invitations, attendance and certificates for training
• Audit trade cards for Maintenance, audit Maintenance Receipts/spends/statements, liaise with maintenance Admins
• Coordinate maintenance payroll, expenses, leave, absence and work schedules
• Attend external meetings and represent the service in a positive manner

(Details will be provided as needed)

• Competitive Salary
• Eligibility to apply for a Blue Light card enabling exclusive discounts at major retailers
• Employer pension scheme
• Free on‑site parking
• £1,000 Refer a Friend bonus available
• 24/7 support:
  Helpline and hardship grants via the Care Tech Foundation

Apply today and start your rewarding journey with Inspire.

Care Tech is committed to the safeguarding and welfare of children. All applicants must pass an enhanced DBS check and provide satisfactory references plus all roles involving vulnerable groups.