Admin and Clerical Assistant

North Staffordshire Combined Healthcare Trust

The closing date is 29 January 2026

Would you like to become a member of our admin team providing innovative care to our clients as part of an outstanding CQC Organisation?

We are looking to appoint a highly motivated and committed Administrator to join our team at Stoke on Trent Talking Therapies Service.

This is an essential role in the delivery of a quality service to our clients. We are a friendly and well organised team with a forward‑thinking approach.

Candidates should be skilled and experienced in administration and demonstrate keen self‑management skills to enable them to provide a high‑quality, effective and efficient service.

The post holder will provide a varied range of administrative duties and act as a focal point for communication. Excellent interpersonal and communication skills (both written and verbal) are essential, as is an ability to organise and prioritise their own workload to react quickly to changing situations. Strong IT skills are vital so applicants should evidence their experience of using data bases and Microsoft Outlook, Excel and Word on their application.

We are seeking an individual who is enthusiastic, compassionate, flexible and creative in their approach who can work alongside team members to provide high quality and effective administrative support.

The successful candidate will be supervised and line‑managed by the Admin Lead and will be expected to work in a high volume, time‑limited therapeutic setting. Previous experience working in an IAPT or equivalent service would be an advantage. People with lived experience of mental health issues are encouraged to apply for this post.

The service works core 9‑5 hours but offers therapy opportunities for clients between the hours of 8am‑8pm. The successful candidate may be required to work flexibly to meet service need.

As a Trust we remain bold and ambitious with plans for both service and system collaborative transformation over the coming years to improve the health and wellbeing of our local people through high quality care.

We pride ourselves on ensuring our team has their wellbeing put first and as such provide a range of wellness opportunities including flexible working.

We are committed to the Greener NHS national ambition to becoming the world’s first ‘carbon net zero’ national health system by 2045. As part of this, sustainability is embedded in our strategy as one of our four key enablers. For 2024/2025 we have launched our “Proud to be Green” engagement campaign which is aligned to the targets set out in our Green Plan.

As a Trust, you can be assured that we will commit to supporting you in working towards our net zero ambitions through our sustainability programme.

The Trust is committed to ensuring that a diverse workforce is representative and inclusive at all levels. We would very much welcome applications from all under‑represented groups including women, people with disabilities, people from global majority backgrounds, and those from the lesbian, gay, bi and trans communities.