Sales Processor & Administrator Service & Maintenance Team

Position: Sales Processor & Administrator – Service & Maintenance Team
Location: Stoke-on-Trent

Sales Processor & Administrator – Service & Maintenance Team

We are seeking a highly organised and proactive administrator to join our client's Service & Maintenance Team. This role involves working closely with the service team to process customer orders, manage CRM data, handle GRs, and generate basic non-technical quotations. The role is fast-paced and requires the ability to multitask, respond to urgent issues, and work to tight deadlines to ensure our customers remain happy.

Key Duties and Responsibilities of this Sales Processor & Administrator role:
Process customer orders accurately in the CRM system.
Handle Goods Receipts (GRs) and generate basic, non-technical quotations.
Support the Service & Maintenance team with general administrative tasks as required.
Maintain accuracy and attention to detail under tight timelines.
React flexibly to urgent issues or changes in workload.
Assist with general office duties to ensure smooth operations and excellent customer service.

Skills and Experience Required for this Sales Processor & Administrator role:
Previous experience working in a service team environment.
Proficient with CRM systems and data entry.
Strong keyboard skills and attention to detail.
Excellent organisational and multitasking abilities.
Flexible and proactive approach to work.
Full driving licence (essential).Details of this Sales Processor & Administrator role:
Salary: £26,000.
Full-time, office-based role.
30 days holiday including statutory (rising to 33 days after 1 year).
Annual company performance bonus (non-contractual).
Auto-enrolment pension with a 5% employee contribution; employer contributions funded after 3 years’ service.
Private healthcare (taxable), critical illness cover, and death-in-service benefit after qualifying period.
Full training provided for all responsibilities, with opportunities for further development and career progression.
Modern, well-equipped office and facilities.
Office hours: 08:00–18:00.

Location:

Woore.

How to Apply:

Applications will only be considered from candidates who meet the essential requirements. For other opportunities, please contact your local branch