Administrator, Office Administrator​/ Coordinator, Administrative​/Clerical

Location: Stoke-on-Trent

Expected

Start Date:

ASAP
Anticipated duration or End Date: 3 months
Expected Pay Rate (Candidate Rate) : £12.21
Expenses (Please specify) :
None
Hours of work (Please specify) : 37
Shift Patterns (Please give details) - 8am to 4pm (15:30 on Friday)

Flexible Working (Home/Hybrid/Office) - office based at our Stoke Depot
Office Location (If hybrid/Office Based) - Stoke Depot

Our client is a global provider of specialised energy solutions. We operate one of the largest street-lighting contracting businesses in the UK, with a strong presence across the Midlands and the North West. We work closely with our clients to understand their needs and deliver customer-focused products and services.

We're currently looking for an Administrator to join our Highways Lighting team based in Stoke. In this role, you'll be responsible for carrying out a range of administrative tasks while delivering excellent service to our customers. You'll support the preparation and management of documentation, ensure effective scheduling of work to meet both customer and company timescales, and maintain accurate records. You'll liaise with a variety of customers and build strong working relationships with colleagues across Highways Lighting and the wider business.
This position gives you the chance to influence how we work, contributing to ongoing improvements as we continue to refine our processes. If this sounds like the right fit for you, we'd be pleased to receive your application.

Experience and Qualifications
 Proven experience in customer service or administration.
 A genuine desire to support and meet the needs of customers.
 A proactive mindset, with the ability to actively seek out, understand, and respond to information.
 The ability to tackle problems logically, taking responsibility for resolving issues and seeing them through to completion.
 Strong oral communication, interpersonal, and influencing skills, with a confident and diplomatic approach when working with colleagues, customers, and other stakeholders.
 Excellent organisational skills, with the ability to prioritise and manage your own workload to meet team requirements.
 The ability to work under pressure, make sound decisions, and meet tight deadlines.
 Strong numerical and analytical skills, with the ability to interpret data and present information clearly and logically.
 Solid working knowledge of PC-based systems, and the ability to adapt quickly to system or process changes.

It would be great if you also had
 An understanding of the Highways Lighting business.
 A general appreciation of the distribution network.
 A relevant business qualification, or you're currently working towards one (e.g. NVQ Level 2 in Business Administration, Customer Service, or an equivalent).

Company information:
This contract vacancy is being advertised by Rullion Ltd
Since 1978, Rullion has been securing exceptional candidates for a range of clients; from large well-known brands to SMEs and start-ups. As a family-owned business, Rullion's approach is credible and honest, focused on building long-lasting relationships with both clients and candidates.

Rullion is a forward-thinking recruitment company that specialises in providing a wide range of talent consultancy services to a diverse client base; from small start-ups to large household names.
We celebrate and support diversity and are committed to ensuring equal opportunities for both employees and applicants.

Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants