Volunteer Retail Assistant – Sales Floor Volunteer; Norton

Are you a people person with a passion for providing exceptional customer service? Do you enjoy creating visually appealing displays and maintaining a welcoming environment? If so, we invite you to become a Sales Floor Volunteer with us!

Accountability:Deputy Head of Retail and Head of Retail

Location:Various across Teesside – Acklam, Coulby Newham, Great Ayton, Guisborough, Ingleby Barwick, Linthorpe, Marske, Norton (opening soon) Redcar, Saltburn, Skelton, Stokesley, Thornaby and Yarm

Time Commitment:Our shops are generally open from 9am to 4.30pm Monday to Saturday. Time commitment and availability can be discussed and agreed with the Shop Manager. Where possible, we ask that all volunteers commit to a minimum of two hours per week.

DBS Check needed?No

Age Requirements:From 14 years old plus

Role Overview:

As a Sales Floor Volunteer, you will be the friendly face that greets customers when they enter our shop. Your main responsibilities will include assisting customers, maintaining shop displays, and ensuring the overall cleanliness and organization of the store.

Key Responsibilities:

• Assisting customers on the shop floor and providing excellent customer service
• Working on window and shop displays to create attractive and appealing presentations
• Keeping the shop tidy, clean, and well-organised through light housekeeping duties
• 20% discount on purchases made at our shop
• Opportunities for training and personal development
• Reimbursement of reasonable travel expenses
• Provided lunch if you volunteer for more than 5 hours per day
• Access to discounts with other retailers and companies

If you have a positive attitude, excellent communication skills, and a desire to make a difference in your community, we would love to have you join our team!

Teesside Hospice is committed to eliminating discrimination and values diversity in the workplace.

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