Server, Server​/Wait Staff

Overview

Kings Card Club is looking for a Server to join our team!

We are seeking candidates who are available to work nights and weekends.

Please note that only candidates selected for future consideration will be contacted. Please refrain from contacting us; we appreciate your interest and will review all applications and reach out to candidates who closely match our requirements.

Serves meals, alcoholic and non-alcoholic beverages to customers in the establishment by performing the following duties.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Presents menu, answers questions, and makes suggestions regarding food and service
• Check the I.D. to ensure guests are 21 years old.
• Take and enter customers’ orders in the POS system
• Serves courses from the kitchen and service areas
• Follow the 10 Basic Steps of Service
• Ability to memorize customer orders
• Relays order to kitchen and serves courses from kitchen and service areas
• Garnishes and decorates dishes preparatory to serve
• Monitors and checks for proper plating of food by cooks
• Observes diners to respond to any additional requests and to determine when meal has been completed
• Totals bill and accepts payment
• Ladles soup, brews coffee, and performs other services as determined by establishment's size and practices
• Clears and resets counters or tables at the conclusion of each course
• Completion of all assigned side work
• Attends all scheduled employee meetings and brings suggestions for improvement
• Must carry out all other duties as delegated by the FOH Leads, Bar Leads, FOH Manager, and F&B Manager.
• Report any issues to FOH Leads, FOH Manager, and/or F&B Manager.
• Follow the Food & Beverage Front of House Standard Operating Procedure packet.

Must be at least 18 years of age

Must be able to work nights, weekends, and holidays

To perform the job successfully, an individual should demonstrate the following competencies:

• Customer Service - Manages difficult or emotional customer situations;
  Responds promptly to customer needs.
• Interpersonal Skills - Keeps emotions under control;
  Remains open to others' ideas and tries new things.
• Cost Consciousness - Develops and implements cost saving measures, Conserves organizational resources.
• Diversity - Shows respect and sensitivity for cultural differences; promotes a harassment-free environment.
• Organizational Support - Follows policies and procedures;
  Completes administrative tasks correctly and on time. Planning/Organizing - Prioritizes and plans work activities;
  Uses time efficiently;
  Plans for additional resources.
• Professionalism - Reacts well under pressure, Treats others with respect and consideration regardless of their status or position.
• Quality - Monitors’ own work to ensure quality.
• Quantity - Works quickly.
• Safety and Security - Observes safety and security procedures, Reports potentially unsafe conditions.
• Attendance/Punctuality - Is consistently at work and on time;
  Ensures work responsibilities are covered when absent.
• Dependability - Confirms to long hours of work when necessary to reach goals.
• Appearance - Is neat in appearance including clothing and grooming.

This job has no supervisory responsibilities.

High school diploma or general education degree (GED); or one to two years related experience and/or training; or equivalent combination of education and experience.

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.…