Club Technician

Description

Do you enjoy working with your hands and ensure that safety is followed? At In-Shape, our Club Technician (CT) is responsible for the care, repair, and maintenance of the functionality, safety, and appearance of our Club. This is achieved through the preventative and restorative maintenance of our buildings, building systems, equipment, pools and properties (as permitted). For emergencies that arise, the CT is “boots on the ground” with support from their General Manager, Area Manager, Director of Operations and will partner with their Area Facilities Manager.

The Club Technician is a specialist role, that greatly impacts our member and team member experience!

• Maintain a safe environment through correct implementation of safety policies and procedures
• Conduct daily walk-through of facility to assess building systems and fitness equipment for proper condition. Performs required repairs or maintenance in a timely manner
• Work closely, meet daily, and (when possible) walk the Club with the General Manager (GM) to align and prioritize daily & weekly repair & maintenance tasks
• Provide repair vs. replacement recommendations to the General Manager
• Perform repairs & maintenance on fitness equipment, plumbing, electrical, pool, steam, sauna, and mechanical systems, along with cosmetic repairs including but not limited to drywall, texture, paint, tile, & grout
• Partner with General Manager to adhere to budget policies for repairs & maintenance
• Order parts as needed through online resources, internal requisition system, or locally as approved (per company policy), communicating to GM & Support Center leadership
• Support capital repair & improvement projects in partnership with the Director of Facilities, Construction Team and Area Facilities Manager
• Track and manage all work orders through the computerized maintenance management system, and notes amenities down and/or repairs in progress, delayed, and/or completed
• Maintain In-Shape & OSHA safety standards and protocols at Club and performs checks as required
• Perform work after hours and weekends as directed
• Support emergency response (triage) efforts for the repairs of our buildings, building systems, equipment, and properties (as permitted)
• Act as the on-site point of contact for outside service providers and third-party vendors
• Ensure compliance of City, County, State ordinances and codes
• Assist in building our In-Shape community of members through a consistent member experience
• Attend In-Shape team meetings and trainings as required
• Perform additional duties and responsibilities assigned

Revised 11.03.2023

• Possess knowledge of and have experience with managing and/or repairing mechanical, plumbing, & electrical systems, experience with trade work, fitness equipment, or CPO training, a plus
• Experience working in a health club, hospitality, retail, property management, assisted living community, or industrial environment
• Must be available for overtime and after-hours work
• Must maintain suitable transportation
• Must be organized, detail-oriented, and resourceful
• Must be curious and willing to learn new processes/technical skills, and be willing to teach others
• Must have basic computer proficiency
• Experience with the Microsoft Office with emphasis on MS Outlook and Word;
  Excel a plus
• Excellent communication skills, work well under pressure given time constraints, and displays positive behavior in all member contacts
• Willing and able to work a flexible shift: evenings, weekends, and holidays
• Bilingual skills a plus
• Current CPR or ability to pass CPR certification within 60 days of hire date
• Travel to other Clubs for projects as needed; valid driver's license and clean driving record is a condition of employment

• Free health club membership
• Casual work environment
• Discount on in club retail items and any current vendor partner offerings (NASM, etc)
• Opportunity for growth; professional development
• Mobile phone stipend
• Mileage reimbursement for work-related travel
• 401(K) savings plan
• Medical, dental, vision, and additional benefit plans available