Robot Field Operator

In this role you will be a critical part of our field deployment team, ensuring the continuous and efficient operation of our robotic solutions in customer facilities.

• System Operation:
  Oversee and operate mobile robotic systems within the production environment to meet operational goals.
• Workflow Observation:
  Observe and provide feedback on the task workflow to the software development team to continuously improve operational efficiency.
• Performance Management:
  Proactively monitor and manage robot task performance to maintain required production targets.
• Intervention & Correction:
  Manually intervene to correct tasks that the robot has mishandled.
• Field Maintenance:
  Execute routine and preventative maintenance on robotic hardware and electromechanical systems to ensure peak performance.
• Software Triage & Reporting:
  Conduct first-level software triage, diagnose operational issues, and clearly report findings to the engineering development team for resolution.

Must-Have:

• Education & Experience: Bachelor of Science (B.S.) in Robotics, Computer Science, Electrical Engineering, Mechanical Engineering, or a closely related technical field.
• OR an Associate’s degree in a related engineering field plus a minimum of 4 years of hands-on experience testing or operating robotic or electromechanical systems.

Technical Expertise:

• Demonstrated hands‑on experience working with complex robotic or electromechanical systems.
• Proficiency with C++/Python programming languages and familiarity with ROS2 and Linux-based development and debugging environments.
• Working knowledge of common robotics networking and communication protocols (e.g., CANO
  
  pen, Ether
  
  CAT, UART).

Operational Requirements:

• Ability to work independently, troubleshoot issues effectively, and ensure the successful completion of robotic tasks.
• Comfortable working with standard mechanical and electrical tools (e.g., screwdrivers, wrenches, crimpers, multi‑meter).
• Ability to work for extended periods in a non‑climate‑controlled warehouse environment and perform necessary manual labor and intervention tasks.

Nice-to-have:

• Previous experience deploying and supporting robotic systems in field or production environments.
• Familiarity with safety‑critical or real‑time software systems.