Customer Service Rep

A Glass Fabrication and Distribution Company located in Stockton, California has an immediate opening for a Customer Service Representative. This position is a Full Time “entry level” position that once trained will enhance our Customer Service Dept. by providing courteous and professional service to our customers as well as support for our internal staff.

The duties of this position will include but not limited to assisting customers over the phone, process customer orders placed verbally, by fax and emails. The selected candidate will be required to assist our customers at our “will call” counter, perform billing tasks with accuracy, and complete standard filing tasks both physically and electronically, enter orders & generate purchase orders from various vendors while considering pricing and lead time.

• Good Communication Skills. (Verbal and Written via electronic communication).
• Basic Office Skills (Filing, answering phones, data entry and general clerical assistance).
• Basic Computer software experience (Excel, Word, Outlook and ability to learn internal software applications).
• Basic math skills (Simple addition and multiplication issues are encountered daily).
• Must be a Self-Starter, Detail oriented and organized.
• Must be reliable and have the ability to work in a “Team” environment.
• Bilingual (Spanish) would be considered a plus.