Account Manager

Our client is looking for an Account Manager / Sales Coordinator to join their team on an initial 18-month contract, with potential for extension. This role is ideal for someone enthusiastic about managing client accounts, supporting the sales team, and driving customer satisfaction and retention
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Job Title: Account Manager / Sales Coordinator
Role Type: Full-Time Contract - 18 Months
Location: Stockport (Hybrid)
Salary: £32,000

• Manage customer accounts and become a subject-matter expert in the company's digital product portfolio
• Coordinate the customer onboarding process to ensure a smooth transition from sales to implementation
• Support sales managers in client meetings and digital solution presentations
• Build and maintain strong, long-term client relationships
• Deliver ongoing account support including check-ins, performance reviews, training, and issue resolution
• Capture and promote customer success stories and testimonials
• Collaborate with marketing on artwork and site-specific product promotions

• Experience in account management, sales coordination, customer success, or marketing
• Proficiency with CRM tools, Linked In, and social media platforms
• Strong customer service skills with attention to detail
• Able to work independently, manage priorities, and support sales initiatives
• Previous experience in software or digital environments is desirable

This is a hybrid working role in Stockport, offering a hands-on position managing accounts, supporting sales, and helping clients get the most from digital products.