Assistant Store Manager

Role overview

As an Assistant Store Manager at Vision Express, you’ll support the Store Manager in overseeing the daily operations of the store. This can include managing the team, ensuring excellent customer service, achieving sales targets, and maintaining the high standards of visual merchandising and store presentation.

You’ll assist with administrative tasks such as stock ordering and management, cash handling and reporting. You’ll play a key role in creating a positive and productive work environment, ensuring the store meets the business objectives.

All our colleagues play a key part in our mission of helping our customers to “See More and Be More” by providing tailored and effective eyecare and eyewear solutions, to help customers maximise their visual potential and enhance their lifestyle.

Although the hours of this role are advertised, if this sounds like the role for you, we’re open to flexible options to fit around your schedule.

• Support the Store Manager in daily store operations.
• Manage the team, ensuring excellent customer service and sales targets.
• Maintain visual merchandising and store presentation standards.
• Handle stock ordering, cash handling, reporting and administrative tasks.
• Create a positive and productive work environment.

• Strong leadership and management skills.
• Excellent communication and rapport building.
• Exceptional attention to detail in maintaining accurate customer records.
• Teamwork with store colleagues.
• Able to work under pressure in a fast‑paced retail environment.
• Confidence, passion, drive and enthusiasm.
• Monitor and analyse sales performance data to identify improvement areas.
• Training and coaching experience.

• Sales and performance‑based bonus.
• Targeted incentives.
• Competitive pension scheme.
• Private Medical Cover.
• Life Assurance – × basic annual salary.
• Free eyewear annually.
• Discounts for friends and family.
• Employee Assistance Program.
• 33 days annual leave (increasing with length of service).
• Flexible health‑related benefits and lifestyle benefits.
• Opportunities to join internal community and learning.