Hardware Officer

Overview

Up to £14.90 per hour. Stockport, Greater Manchester. Full-Time. You will act as the primary point of contact for staff requiring IT hardware or audio‑visual support, delivering a responsive, approachable and professional service. Your responsibilities will include coordinating the procurement, setup and day‑to‑day management of hardware and AV equipment—such as desktops, laptops and meeting‑room technology—while maintaining accurate records and ensuring all equipment remains available, reliable and cost‑effective.

• Act as the first point of contact for staff requiring hardware and audio visual support, providing a friendly, professional and timely service
• Set up, configure and support IT hardware and AV equipment, including laptops, peripherals and meeting room technology
• Provide on-the-spot assistance for meetings, video conferencing and presentations, ensuring technology is easy to use and reliable
• Diagnose and resolve first-line hardware and AV issues, escalating more complex problems where appropriate
• Maintain accurate records of hardware and AV assets, including tracking equipment allocation and lifecycle management
• Coordinate the ordering, replacement and disposal of hardware and AV equipment in line with organisational policies
• Communicate clearly with users, keeping them informed of progress and managing expectations
• Take ownership of assigned requests and prioritise workload to meet service standards

We can offer full time (37.5 hours) or part-time hours, subject to a minimum of 30 hours, with some flexibility to attend evening meetings and undertake national travel. The post will be based in our Head Office in Stockport. Our offices are readily accessible on public transport as we are based in the centre of Stockport close to the mainline train station.

For more information about this role please do not hesitate to contact Tracey Cornhill by email to Tracey

Vacancy Reference Number: 84334

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number.

Benefits of working with Creative Support include a probationary bonus, pension contributions, free life assurance, 33 days Leave and company paid enhanced DBS.

We are a passionate, inclusive, and anti-racist organization – Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.

Applications are reviewed as they are received. We do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK. This post will not be open to Sponsorship and we are unable to accept applicants with Skilled Worker Visas.

In order to apply, please read the job description and then complete the online application form using the links above. You can also download a copy of our application form using the links above. Completed Application Forms must be submitted to our Head Office address (below) or emailed to re to be considered for the vacancy. If you have not received a response to your application within 10 working days of the closing date please accept this as notification of an unsuccessful application.

Unsuccessful applicants must wait 6 months before reapplying. If you require any advice on completing your application form, please call us on .

Recruitment Department, Creative Support Ltd, Wellington House, 131 Wellington Road South, Stockport, SK1 3TS