Technical Systems Manager

Overview

One Education is looking for an experienced, forward-thinking, and proactive Technical Systems Manager to take ownership of our core network infrastructure and technical operations. This role is based in our offices in Hulme and is central to ensuring our IT systems are secure, resilient, and capable of supporting the needs of a modern, growing organisation. You will oversee the design and optimisation of our network environment, lead improvements across the IT estate, and ensure we remain aligned with industry standards and best practices.

You will also manage and develop our IT Service Desk Analysts, helping them grow in their roles while ensuring the delivery of exceptional support services. This is a fantastic opportunity for someone who thrives in a varied role combining technical expertise, leadership, project management, and long-term strategy.

• Develop and implement network strategies to support business objectives.
• Lead, mentor, and support IT Service Desk Analysts.
• Set goals, allocate tasks, and conduct performance reviews.
• Foster a positive, collaborative working environment.
• Offer 2nd and 3rd Line support to the helpdesk team.
• Build strong relationships with internal staff.

• Based in Hulme (office-based role).
• Must have a full driving licence and access to own vehicle.

• One Education is one of the largest education support companies in England, delivering a full range of services to schools and other agencies.
• We are at the forefront of creative practice.
• We take pride in our diversity of practice including IT, HR, Educational Psychology, Finance, Safeguarding and Payroll to name a few. Our website will inform you of the full range of services we offer.
• We work from a modern, vibrant office with good transport links and free parking close by.

• The schools, services and the children and young people we support.
• Our ethos, values and principles that underpin our work.
• Our people—their interests, passions and well-being—are truly acknowledged and supported.