Service Manager

Position Details

• Position Duration:
  Permanent
• Role Type:
  Registered/Service Manager
• County:
  Greater Manchester
• Company:
  Lifeways Group
• Salary / rate of pay:
  Competitive
• Post Code: N/A
• Town or City: N/A
• : 12224

Every day at Lifeways, our team members make a difference — and on our new careers website, you can read their real stories. You’ll meet people who have built rewarding careers with us, and people whose lives have been transformed through the support we provide.

These aren’t just stories — they’re proof of the impact we make together. Because at Lifeways, you’re not just anyone. You’re part of something bigger — a team that changes lives.

Lifeways is one of the UK’s leading providers of specialist support for people with learning disabilities, autism, brain injuries, mental health conditions, and complex care needs.

You will take responsibility for a 7-bed flat scheme providing dedicated support to people with low-needs learning disabilities and/or autism. You will be supported by a dedicated team throughout the TUPE process as we introduce a brand-new service to Lifeways, following the acquisition of additional services in the local area.

Join our passionate team as a Service Manager and lead the way in delivering exceptional support to our supported living services in Stockport.

• Support, inspire, and develop your team of support workers and team leaders to deliver outstanding care and support.
• You will oversee the delivery of high‑quality care and support for individuals with learning disabilities, autism, challenging behaviours, and physical disabilities, each with their own unique and complex needs.
• Drive service improvements and quality standards
• Build strong relationships with your team, families, and communities

• A minimum Level 3 NVQ qualification in Health & Social Care with Level 5 being desirable (or working towards it)
• Strong experience in operational and people management
• A valid UK driver’s licence and willingness to travel locally
• A genuine passion for quality care — and the ability to lead by example

When you join Lifeways, you step into a leadership role in a company that values and invests in its people. Our shared values guide everything we do:

• Caring
• Honest
• One Team
• Innovative
• Courageous
• Equal

• Leadership development programmes & progression pathways
• Enjoy financial wellbeing tools with Stream — real‑time pay tracking, savings features, and instant access to earned pay when you need it.
• A supportive, inclusive workplace culture
• Matched contribution company pension scheme
• Wellbeing resources and mental health support
• Reward and Recognition Schemes
• Discounts on shopping, tech, travel, and more through CHOICE Rewards

We are on a bold journey to become the Care Provider of Choice — and this is an exciting time to join us.

We listen closely to our team members through surveys and forums and act on their ideas, continuously improving how we support both our people and the individuals in our care.

As a leader, you’ll have the authority, resources, and support to shape your team’s culture and the quality of care they deliver. We invest in your growth through leadership development and promote a workplace where wellbeing, diversity, and inclusion are more than just words — they’re lived values.

At Lifeways, you’re not just anyone. You’re a leader who can make a difference every single day.

We are not using agencies for this recruitment. Any CVs sent to anyone in Lifeways from a recruitment agency will be treated as a gift.